Sales Operations Manager
- Full-time
- Department: Sales
Company Description
Vention helps some of the most innovative manufacturing companies automate their production floor in just a few days. Vention's online-first manufacturing automation platform (MAP) enables its clients to design, automate, order, and deploy manufacturing equipment directly from their web browser.
Vention is headquartered in Montreal, Canada, with offices in Berlin and Boston, and is used in over 3,000 factories on 5 continents. As one of Canada’s Most Admired Cultures and Great Place to Work, we are a performance driven culture that cares deeply about happiness. We like ambitious goals, facts & data, and constructive debates. But at the same time, we know that we can’t repeatedly push ourselves if we are not surrounded by an uplifting and caring work environment. Those two sides of our culture, feed each other and are safeguarded with the same level of attention. Our values & principles include:
- We make our clients successful - we do what’s right for our customers, even when it makes our roles more challenging.
- We execute and deliver - we set ambitious goals for ourselves and are energized about meeting them.
- We debate, then commit - we challenge our own perspectives and ideas in pursuit of the best solutions.
- We innovate to inspire - we value innovation in products, user experiences, and business practices.
- We collaborate to achieve more - we work as one team to achieve more than we would on our own.
- We empower our people to reach their full potential - we hold ourselves to high standards but know when to celebrate progress & achievements
Job Description
We’re looking for a Sales Operations Manager to join our team and play a pivotal role in shaping our sales strategy and operational efficiency. Reporting to the SalesOps Director, this role is at the heart of our business, working closely with cross-functional teams such as finance, operations, and marketing to ensure seamless execution of sales processes and alignment with broader business goals.
The Sales Operations Manager will own critical areas like reporting, and analysis, conducting performance analysis on sales metrics, and funnel optimization, and lead reporting across multiple channels, providing insights on improvements and risks. You will also own Salesforce optimization and our sales tech stack (Gong, Salesloft, Plecto), commission management, and QBRs.
As part of a fast-growing company, you’ll play a pivotal role in our efforts to scale our sales function.
Key Responsibilities:
Data Analysis and Reporting:
Lead comprehensive reporting and analysis initiatives to deliver actionable insights that empower the sales team and executive leadership in strategic decision-making.
Prepare and maintain weekly, monthly, and quarterly reports, ensuring alignment with organizational KPIs and presenting insights on performance and potential risks and pitfalls.
Scope, design, and implement new reporting assets and dashboards, championing their adoption among the sales team and leadership.
Sales Operations Optimization:
Optimize Salesforce processes and other sales tools using automation workflows, approval processes, customization of the SFDC apps and features.
Maintain and improve our sales tools across the different Sales Motions, ensure efficient usage of the tools by the team, from improvement project to enablement.
Overseeing territory design and book of business management to align with business objectives; and operationalize “dynamic books of business”.
Cross-Functional Collaboration:.
Work with the finance team to manage and refine commission structures to ensure timeline payment, fairness and motivate sales performance.
Facilitate Quarterly Business Review (QBR) processes, ensuring clear communication and alignment between sales teams and the overarching business strategy.
Strategic Initiatives and Change Management:
Play a pivotal role in upcoming organizational changes, ensuring the sales function scales effectively as Vention prepares for round D.
Support the Director of Sales Operations during the annual planning cycle with critical analysis and insights, leading the execution of new initiatives and improvement projects, and supporting key sales events like the annual Sales Kick-Off.
Qualifications
- Bachelor’s degree in Business, Finance, or related field (MBA preferred).
- Proven experience in Sales Operations, Revenue Operations, or a similar role, ideally in a high-growth environment.
- Strong experience with Salesforce, Gong and Salesloft. Working knowledge of PowerBI is a plus.
- Strong experience with the Office suite (Excel & PowerPoint)
- Analytical mindset with the ability to derive insights from data and translate them into actionable business strategies and tactics.
- Experience in territory design, commission structures, and process improvement.
- Ability to collaborate with cross-functional teams, including finance, operations, marketing, and leadership.
- Excellent organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment.
- Strong communication skills, both written and verbal, with the ability to influence at all levels of the organization.
Additional Information
How We Take Care of You
- Flexible paid time off and remote work policies
- Complimentary beverages and snacks so that you are fueled and ready for your day
- Global comprehensive health plans so you feel your best
- Career growth opportunities. Your future matters.
- Fun-filled social events curated based on diverse interests for our team to celebrate together. From sponsored sports teams to trivia nights
- Time off to volunteer and give back to your community.
What to Expect in Your Interview
- Initial Call
- Meet the Team
- Challenge
- Decision & Offer
Commitment to Equal Employment Opportunity
Our culture is an uplifting environment for high achievers. The fast-paced, high-performance environment will give you the opportunity to build products, processes and strategies that will have a lasting impact.
When you join Vention, you join a team of professionals with a diverse variety of experiences, backgrounds, and perspectives. Together, we strive to nurture a supportive and inclusive work environment for all. We push each other to achieve extraordinary results and forge long term relationships as a result of the intensity and passion.
We’re passionate about helping you do your best work. Claim your seat and find out what you can do!
If you're unsure if your experience perfectly matches our job posting, we encourage you to apply anyway! We are happy to chat and get to know you better while you can understand the role as well.