About AE 

Acknowledge Education is entering an exciting new chapter. With a refreshed leadership team and a renewed focus on innovation, growth, and student success, we are building on our 139-year legacy to shape the future of higher education and VET in Australia. 

We deliver programs across health & community services, social work, engineering design & construction, hospitality, and the Victorian Certificate of Education (VCE), with campuses in Melbourne, Sydney, Perth, Brisbane, and Adelaide. Each year we support more than 8,000 students to achieve their goals. 

Now, under new leadership, we are strengthening our academic vision, deepening industry connections, and investing in our people. If you’re looking to make an impact in an organisation with momentum, this is the right time to join us. 

The Opportunity

We are seeking a passionate and experienced Course Coordinator to lead our Bachelor of Community Services programs. This is a leadership role where you’ll shape the future of community services education, oversee academic excellence, and ensure our students graduate ready to make a difference in society.

Key Responsibilities

• Lead academic and operational delivery of Community Services programs, ensuring quality, compliance and strong student outcomes
• Manage course operations including timetabling, assessments, enrolments, RPL and placements (where applicable)
• Recruit, lead and performance manage academic staff, building capability aligned to current industry practice
• Drive course development and continuous improvement, informed by sector trends and CWA expectations
• Build and maintain industry partnerships to support placements, pathways and graduate outcomes
• Oversee moderation, benchmarking and validation to ensure academic integrity and consistency
• Monitor student performance, retention and satisfaction, implementing improvement strategies
• Contribute to academic governance and reporting across key committees
• Ensure compliance with TEQSA, AQF, CRICOS and ESOS frameworks
• Support planning, audits, resource management and course promotion activities

About You

We’re looking for a dedicated academic professional who’s passionate about shaping the future of community services. You’ll bring:

• Postgraduate qualification (Master’s or higher) in Community Services, Social Work, Human Services or a related discipline, aligned with Community Work Australia (CWA) requirements.
• 5+ years’ experience at Course Coordinator /Associate Professor level (or similar) with demonstrated responsibility for course delivery, academic oversight and team leadership.
• Strong higher education management background, ideally within the private sector, with a sound understanding of compliance and regulatory frameworks.
• Strong knowledge of CWA, TEQSA, AQF, CRICOS and ESOS requirements
• Proven industry engagement and ability to build partnerships
• Experience in staff leadership and performance management
• Excellent communication, organisation and problem-solving skills
• Commitment to student outcomes, quality assurance and continuous improvement

Why join AE 

Now is the perfect time to join Acknowledge Education. With a refreshed leadership team and a renewed focus on innovation and growth, we’re building something special — and you can be part of it. 

• Opportunities to grow within the organisation 
• $1,500 annual professional development allowance 
• Incredibly committed and supportive team of student-centric professionals 
• Health insurance discounts through Bupa 
• Be part of a fast-moving, agile private provider where decisions turn into action quickly 
• Acknowledge Education is part of UP Education group – a leading education provider: https://www.up.education/ 

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.