UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. 

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. 

www.uhn.ca 

Union: Non-Union
New or Replacement Position: New
Number of vacancies: 1
Site: Toronto Western Hospital
Department: Krembil Brain Institute - Ophthalmology
Reports to: Manager/Physician
Work Model: In-Office
Salary Range: $24.98 - $37.46
Hours: 37.5 hours per week 
Shifts: Mon-Fri 0800-1600
Status: Temporary Full-time ( one year contract )
Closing Date: July 14, 2026

Job Summary

We are a specialty ophthalmology practice focused on glaucoma, cataract surgery, anterior segment surgery, patient education, innovation, and academic excellence. The successful candidate will work closely with the physician to support clinical workflow, optimize practice operations, enhance the patient experience, and contribute to research, outreach, and educational initiatives.

This position offers a unique opportunity for an individual interested in developing expertise in ophthalmology, healthcare administration, research coordination, clinical innovation, and practice management while playing a meaningful role in the growth and evolution of a modern patient-centered specialty practice.

Duties

Clinical Documentation & Patient Care Coordination

• Accurately document patient encounters in real-time during clinic visits using electronic medical record (EMR) systems.
• Help develop and maintain structured care pathways for glaucoma management, dry eye disease, laser and surgical planning, low vision rehabilitation, and discharge planning.
• Coordinate operational projects aimed at improving patient care, reducing inefficiencies, and enhancing service delivery.                                                                                                   

Practice Development, Branding & Patient Experience

• Assist in developing and maintaining brand across digital (website, social media) and print platforms (pamphlet).
• Collect and organize patient testimonials and patient experience initiatives.
• Develop and maintain patient education materials including pamphlets, surgery information sheets, glaucoma testing information, cataract and biometry resources, and waiting room educational content.
• Support physician profile development for professional and community-facing initiatives.
• Support outreach and relationship-building initiatives with optometrists, ophthalmologists, referral partners, and community stakeholders across Toronto and the GTA.

Research, Academic & Innovation Support

• Provide administrative and project coordination support for clinical research, academic activities, and innovation initiatives.
• Maintain physician academic records including CV updates, surgical logs, conference tracking, abstract submissions, and publication planning.

Teaching, Educational Content & Case Collection

• Assist in organizing and cataloguing educational and clinical materials including surgical videos, teaching cases, slit lamp photography, and unique clinical cases.

• Completion of Grade XII 
• Completion of a recognized post-secondary office administration program at the certificate level or equivalent preferred 
• Experience within an Ophthalmology setting an asset. 
• Two (2) year related clerical experience an asset. 
• Previous on-the-job word processing and spreadsheet experience required; experience working in an Microsoft Office software environment  
• Experience working in a health care environment  
• General knowledge of office practices, processes and procedures 
• Knowledge of medical terminology  
• Knowledge of Emergency Assistance Codes 
• Excellent organizational, time management and prioritization skills 
• Very good interpersonal and customer service skills 
• Good data entry/keyboarding skills 
• Good verbal and written communication skills 
• Good problem solving skills 
• Ability to produce high quality work in accordance with Hospital standards 
• Ability to work effectively and safely when dealing with stressful situations 

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. 

• Competitive offer packages  
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/) 
• Close access to Transit and UHN shuttle service 
• A flexible work environment  
• Opportunities for development and promotions within a large organization 
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) 

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.  

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.