Student Account Specialist

  • Full-time

Company Description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

We are looking for a Student Account Specialist to join our team.

This position will manage student accounts and collections.

Job Description

  • Researches and investigates customer account issues, monitors in and out of school collections, monitors and controls non-payments, delayed payments, and other anomalies.
  • Reviews aging reports and takes corrective actions on seriously delinquent accounts
  • Manage submissions and resolutions for third party collections agencies
  • Manages defaults, loan reductions and reconciliations of institutional loan program to ensure positive portfolio performance
  • Work closely with campus Business Office team and Corporate Sr. Student Account Manager for bad debt management for other campuses
  • Run student account reports, analyze student accounts and records for accuracy and completion
  • Analyze, resolve, and perform student account reconciliations
  • Other duties as assigned


  • 2+ years (within past 5 years) full time collections experience
  • BA/BS in Business/Accounting/Finance is preferred
  • Knowledge and understanding of billing and collection concepts, policies, and processes
  • Ability to communicate effectively, both orally and in writing
  • Knowledge, understanding, and experience in of computerized accounting systems, including a working knowledge of Excel
  • Ability to organize, prioritize, and schedule work assignments
  • Ability to gather data and compile information
  • Ability to manage team structure and train the team

Additional Information

We Offer:

  • Medical, Dental and Vision starting the 1st of the month following 30 days of employment
  • 2 Weeks’ starting Vacation per year.  Increasing based on years of service with company
  • 12 paid Holidays and 2 Floating Holiday
  • 401K with a Company Match
  • Company Paid Life Insurance at 1x’s your annual salary
  • Leadership development and training for career advancement
  • Tuition assistance and Forgiveness for you and your family up to 100% depending on program
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