We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.

We : 

• are a quickly expanding, highly ambitious global company
• work closely with many different global procurement organizations worldwide
• offer a flat informal organization with a high degree of independence and fast decision-making
• have a young and dynamic environment with room for exploring new ideas
• are results-oriented but with a great work-life-balance

Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.

An exciting and challenging role, where you will become part of our very experienced and competent S2C Professional Service team. You will be responsible for services deliveries to our current and future Customers in the Nordics, as well as other global projects. 

A large part of the role will be to onboard new customers including all aspects of the Implementation project from project management to system configuration. 

You will be working closely with multiple stakeholders at varying levels of seniority within each customer organization and need to be able to understand and service their varying needs accordingly. You will be working closely with clients and their suppliers to help facilitate S2C projects and initiatives, offering best-practice guidance and challenging customers to do things differently, where necessary. You will be responsible for delivering and ensuring an excellent customer experience at all stages of the relationship.

Responsibilities:

• Onboard new Customers
• Run onsite training workshops and online training webinars
• Run Project-based learning programs with customers
• Run Fully managed eRFx and eAuction events on behalf of customers
• Facilitate our eAuction game 
• Build custom Excel reports based on customer needs and wishes
• Become a S2C expert and trusted partner to our customers
• Become a champion of change management
• Challenge customers when they are operating outside of our best-practice S2C recommendations

With this role comes a great opportunity to work with and help evolve the procurement departments of global, multi-billion-pound organizations. Importantly, we genuinely offer an excellent suite of modules and wrap-around services, which makes the job all the more enjoyable and the high customer retention targets all the more achievable. We expect a high degree of hard work, dedication, creativity and results from the successful candidate.

High-energy, hard-working, resilient candidate who has experience working within procurement for a medium-to-large organization, and will ideally have had experience implementing or using an eSourcing, contract management and/or a supplier relationship management software solution. They will also be hungry for success and will be looking to take their career to the next level.

• At least 2 years’ experience either within procurement or within the procurement-tech industry
• Ideally Bachelor or Master’s degree within International Business, Supply Chain Management, Logistics, Business Economics or similar.
• You have excellent interpersonal skills and high emotional IQ and have a talent for building and maintaining strong business relationships
• You are able to think on your feet and use your knowledge in a flexible, creative manner to find out of the box solutions when needed
• You possess strong analytical skills, including the ability to develop and interpret complex analytical models and ad-hoc reports
• You have strong skills in Microsoft Office, Excel, and Power Point
• You are comfortable presenting to senior executives and internal stakeholders
• You are fluent in Danish and English. Being fluent in other languages such as Norwegian, Swedish etc. is an advantage but not a requirement. 
• You are eager to learn and have a structured & fact-based work approach
• You have a strong work ethic and a high level of integrity
• You have a “can do” attitude, are proactive and self-driven, able to effectively plan and manage multiple projects, tasks and initiatives with varying timelines & priorities

A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.