Unit4 is a cloud leader in people-based ERP. We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for. 

What drives us is simple: enabling our customers to engage their people and deliver a new people experience, through technology that creates smarter, more connected organizations. 

 
Read more on our website www.unit4.com about how we transform work and how people feel about it, so our customers and their people can thrive. 

Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts

Investigate historical data for each debt and all the documentation (contracts, subscriptions, invoices) related to the disputes

Work very close to sales team and internal stakeholders to solve the disputes

Identify the queries and work on the resolution with billing

Responsible for creating and updating the reporting of the disputes

Manage all the meetings with the internal stakeholders

Review the legal letters and get the inputs from the legal departments

Degree in Business, Finance, Economics or similar preferred but not essential

Desirable experience as collections specialist or in Order to Cash process or contract management

Good problem solving and analytical skills

Excellent communication skills - Fluent in English

Comfortable to work under pressure and with targets

Customer oriented

Positive Thinking, willingness to learn and Team Player attitude required

Detail-oriented and organized

We offer

A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.