Specialist, Workday Systems

  • Full-time
  • Hiring Start Time: Immediate Start (Home Office)
  • HO Team: Information Technology and Data Management

Company Description

Uncommon Schools  is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 52 schools serving more than 20,000 students in five cities: Boston, Camden, New York City, Newark and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.

Job Description

  • Uncommon’s Data & IT (D&IT) team is undergoing an exciting transformation to improve our technology operations and the systems supporting our mission. Uncommon Schools is seeking a talented and creative Specialist, Workday Systems with experience in Workday HCM and/or financial systems enhancements, deployments, and ongoing enterprise systems support and maintenance. This role will support the team and collaborate with all levels of the Talent, Accounting, Finance, IT, and school-based teams. The role is a key member of the IT Workday Team and is expected to contribute to the planning, prioritization, and execution of our continued implementation and the future Workday roadmap.

Main Responsibilities

  • Meet collaboratively with team, functional leaders, and stakeholders to support recent deployment of the Workday system
  • Troubleshoot functional and configuration issues from all levels of the organization using the sandbox testing tenant first to find creation solutions, followed by careful and deliberate changes to the production environment. Communicate work results in appropriate directions
  • Review ticket queue based on functional expertise to categorize, prioritize, respond, and resolve end-user questions and concerns within the IT service level agreement
  • Monitor and respond to functional inquiries using chat, email, video conference, and phone
  • Expand personal knowledge base of Workday through inquisitive curiosity, trial and error testing, research, and available online learning
  • Document and track information in support of the day-to-day operations of Workday

Systems Design/maintenance:

  • Assist with maintenance of payroll (both HCM and financial aspects of the system)based on both strategic and daily functional and operational requirements
  • Work closely with Payroll, Finance, HR, and Accounting team leads and stakeholders to identify and implement methods for improving current functional processes; promoting process standardization, efficiency and standard methodologies within the bounds of the Workday system and Workday Community best practices
  • present efficiencies through thoughtful options analysis in response to functional requests
  • Assist with rollout of bi-annual and monthly upgrades, keeps an eye on What’s New for upcoming releases, creates relevant testing use cases, frames and encourages testing of new features and old functionality for functional leads/teams
  • Project Manages and guides scope definition, design sessions, testing, and deployment of operational enhancements
  • Support the teams in documenting ongoing care and feeding of Workday processes

Data Governance, Reporting, and Integrations:

  • Under the guidance of the IT & Data Governance structure, along with Workday Management, help to create and implement solutions, standards and controls which will encourage and ensure data accuracy and integrity for the future of Uncommon’s analytics and planning
  • In collaboration with the Workday Team and functional stream leads, monitor daily, weekly, monthly, and scheduled integrations for completion and errors.  Work with teams to resolve errors and ensure uptime on all relevant integrations.  
  • Partner with IT team on the understanding, management and movement of data in support of downstream processes, systems, and other operations which rely on the Enterprise data
  • As a practice, always first find existing reports to meet functional requests for data. When a report is not pre-delivered, scope, design, build and deploy new reports to authorized users.  
  • Give constant and careful consideration always to the necessary security of data encapsulate in any new report or process - always ensure sensitivity, privacy, and compliance of the data 

Qualifications

Education Requirements:

  • Bachelor's Degree 
  • Certificate or coursework in Business, Accounting, IT Management, or Workday preferred

Experience Requirements:

  • 3+ years of working experience leading complex, medium to large-scale administrative systems projects with a business and technology focus
    • 2+ years experience in Workday processes execution (configuration preferred)
    • 1+ years experience in enterprise systems lead role 
    • Expertise in one or more functional areas of Workday support, configuration, execution, and/or deployments. (HCM, Benefit, Time and Absence, Recruiting, Payroll, Financial Accounting, Banking and Settlement, Procurement, Commitment Accounting, Supplier Accounts, Business Assets, Revenue Management, or Grants Management)
    • Experience in loading EIBs and troubleshooting integration with other applications 

Travel/Schedule:

  • Minimum 3 days a week in our central office located in downtown Manhattan

Additional Information

Our people are what make us uncommon. It’s important to us that our compensation practices align with our values and enhance our ability to attract and retain talent.  Our compensation philosophy is focused on equity and fairness, retaining our talented staff and valuing their expertise, and transparency and clarity.

Compensation for this position:  Candidates who meet all job description requirements will likely receive an offer of $87,300. The starting compensation for this role is between $82,000 to $97,000. The starting pay will depend on various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools.  To receive an offer at the top of the range, candidates will need significant experience beyond the job description requirements.  Because we value staff tenure in a role, we do not currently cap salary ranges for current staff members. 

Other Benefits:

  • 19 days of paid time off in addition to three weeks of paid winter and summer org-wide holidays
  • Extensive, best-in-class training and development  
  • Choice of 3 comprehensive health insurance plans
  • Pre-tax flexible spending and health saving accounts
  • Financial planning & wellness
    • 403(b) retirement savings program + employer match
    • 529 college savings program
    • Public Service Loan Forgiveness application assistance
    • Financial  planning tools and assistance
  • Dependent Care FSA, back up childcare and daycare discounts, pet care insurance
  • Paid leave of absence 
    • Fully paid parental leave
    • Fully paid medical leave
    • Additional paid Short Term and Long Term Disability insurance 
  • Mental health and counseling support + wellness benefits

Uncommon believes in the importance of being a diverse, equitable, and inclusive organization that enables our students and staff to thrive. We are committed to building an exceptional team that reflects the diverse backgrounds and experiences of our students. We also strive to ensure an inclusive community by creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email [email protected].