Front Office - Patient Care Coordinator

  • Full-time

Company Description

At Integrated Rehabilitation Services, we are dedicated to transforming lives through comprehensive and innovative rehabilitation services. As a leading provider in the field, we strive to empower individuals with disabilities and enable them to achieve their highest level of independence and functionality.

Our Mission: Our mission is to enhance the quality of life for individuals of all ages by providing exceptional rehabilitative care. We are committed to offering personalized and evidence-based treatments that address each individual's unique needs, ensuring optimal outcomes and improved well-being.

Job Description

  • Greeting patients and providing outstanding customer service
  • Coordinating the care for each patient from initial evaluation to discharge
  • Answering phones
  • Electronic scheduling
  • Data entry
  • Verifying current personal and financial information
  • Maintaining patient charts and electronic medical records
  • Collecting, posting, and depositing patient payments
  • Faxing, filing, and performing any other duties as assigned

Qualifications

  • High school degree or equivalent
  • Excellent in-person and phone customer service
  • Proficient in Word or Excel
  • Close attention to detail
  • Great time management and organizational skills 
  • Be available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week)
  • Team player attitude and energetic with a focus on excellent customer service
  • Previous experience working in a medical receptionist role is preferred but not required.

Additional Information

  • Competitive compensation
  • Excellent benefits package, including 401k Matching, health, dental, and generous paid time off
  • Multiple opportunities for professional development, specialization, and leadership
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Investment from a company that wants you to succeed and thrive

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