Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with a conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Position detail

Twitter’s Site Integrity team works on the cutting edge of issues that affect the internet today — from combating spam, platform manipulation, and account security threats, to developing policies to protect our users. We innovate, experiment, and move at a fast pace. As part of Twitter’s Trust & Safety department, we’re committed to being a learning organization with a growth mindset, and we’re always looking for ways to improve. 

What You'll Do

• Manage a team of investigators responsible for disrupting adversarial abuse at a global scale.
• Provide guidance on complex, high-visibility cases and projects and empower your people to do the same.
• Strengthen the team through mentorship and by developing threat investigations as a discipline at Twitter.
• Collaborate with other leaders at Twitter to develop approaches to addressing live cross-disciplinary and emergent threats, including by creating technologies.  
• Become well-versed in our policies and be able to represent the team with partner departments including Legal, Public Policy, Operations, and Communications across the world; and create opportunities for your direct reports to do the same.

Who You Are

• You are passionate about understanding and combating threats to online conversational health, and aren’t afraid of tackling complex and high-impact problems.
• You have direct experience working on spam, platform manipulation, security investigations, or other relevant operational domains.
• You are an experienced leaders who cares deeply about hiring the right people for the job, building healthy culture, and establishing processes to empower a high-performing team.
• You set your team up for success by cultivating a positive environment where it’s safe for people to ask questions, experiment, and respectfully challenge assumptions.
• You cultivate healthy relationships with cross-functional partners and keep stakeholders informed and engaged.

• You are flexible, motivated, dedicated, and hard-working. You actively recognize needs, anticipate issues, and develop solutions.
• You are humble, curious, and a fast learner who brings positivity and a solution-focused attitude to all tasks.
• You work well under pressure, and can promptly engage with new and complex problems.
• You are open to international travel and have an appreciation and respect for the norms of cultures other than your own.
• You have political familiarity with the APAC region. Deep/nuanced familiarity with one or more countries in the region, a plus.

• 5+ years experience on relevant issues (spam, manipulation and security investigations, OSINT research), preferably in service of trust and safety principles.
• Prior experience leading or managing people, especially on an operations-focused team.
• BA/BS or equivalent professional experience.

• Note: this role involves potential exposure to sensitive or graphic content, including but not limited to vulgar language,
• violent threats, pornography, and other graphic images.

• Challenge - We solve some of the industry’s hardest problems. Come to be challenged, learn, and supporting our engineers to create some of the world's best products
• Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.
• Work, Life, Balance - We work hard, but we believe with hard work should come balance. This is a global role where you will work with Twitter employees across the world.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

Notice (Colorado Equal Pay for Equal Work Act)
The expected salary range for this role to be performed in Colorado is USD$167,000.00 - USD$234,000.00. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. This range may be modified in the future.

This job is also eligible for participation in Twitter’s Performance Bonus Plan and Equity Incentive Plan subject to the terms of the applicable plans and policies.

Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter's benefits prioritize employee wellness and progressive support to our diverse workforce.