Who We Are: 

The Security Incident Response Team (SIRT) is the branch of Twitter’s Threat Management and Operations organization whose mission is to help protect our customers, our employees and our company's data by identifying unusual or malicious information security threats and performing investigations into computer security incidents

What You’ll Do:

You will be responsible for leading the Security Incident Response program and leading a team of security engineers, providing leadership, coordination, and operational management of the team. In this critical role, you will create strategy to help the company reduce the frequency and impact of Security incidents, set goals for the team, and provide performance and professional feedback. You will foster strong partnerships with other InfoSec leaders and strategic business partners across Twitter, including Legal, Compliance, Trust and Safety, and Corporate Security. As the manager, you will lead the team to prioritize security incidents,  improve through better skills, policies, procedures, and processes as well as help the company prepare and respond to any security incident it may face.

This work is vital to ensuring the security and safety of not just our fellow “Tweeps”, but of our diverse and global users and customers.

Responsibilities:

• Develop a vision, strategy, and roadmap for the Security Incident Response program in collaboration with other Threat Management and Operations, Legal, Compliance, Corporate Security, and Engineering leaders

• Lead a team of Security Engineers who operate a 24x7 Incident Response on-call for all of Twitter

• Responsible for building and maintaining existing KPIs, metrics and dashboards around security incidents and breaches

• Responsible for leading efforts around understanding the root causes of security incidents, presenting metrics and sharing information to leaders across the company to better protect our customer’s data.

• Help the company prepare for a crisis security event.   

• Mentor, grow, and empower your team by giving them the skills, confidence and motivation to make decisions independently and become technical leaders.

• Help the individuals on your team to build and execute personal development plans that align with Twitter’s goals and objectives, and understand how their work fits into the bigger picture.

• Scale the team by sourcing and hiring talented people both externally and internally.

• Manage people working from home or in Twitter offices around the world.

Who You Are:

You are passionate about building teams and developing careers. You take satisfaction in redefining the limits of scale and performance. You seek to continually improve through experimentation and measurement. You know how to align personal and business priorities.\

Ideally, you have experience with:

• Setting and measuring operational team metrics

• Defining a long-term strategic roadmap

• Leading a geographically distributed on-call incident response team

• Knowledge of common attack lifecycle and techniques.

• ​​Experience working with network, host, and user activity data, and identifying anomalies

• Extensive operating system knowledge involving Windows, Mac and Linux

• Knowledge of Cloud security architecture and controls

Requirements:

• 8 or more years of relevant information security experience, with a focus on security incident response

• Minimum of 3 years leading or managing a cybersecurity team

• Excellent written and verbal communication skills, including ability to express technical security concepts into language suitable for diverse audiences.

• Demonstrated ability to assessing risk or assist others to determine the risk profile of the proposed solutions or workarounds

Additional Information: A few other things we value:

Challenge - We solve some of the industry’s hardest problems. Come to be challenged, learn, and thrive as an engineer.

Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.

Work, Life, Balance - We work hard, but we believe with hard work should come balance.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

Notice (Colorado Equal Pay for Equal Work Act)

The expected salary range for this role to be performed in Colorado is USD$167,000.00 - USD$234,000.00. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. This range may be modified in the future.

This job is also eligible for participation in Twitter’s Performance Bonus Plan and Equity Incentive Plan subject to the terms of the applicable plans and policies.

Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter's benefits prioritize employee wellness and progressive support to our diverse workforce.