Policy Domain Specialist - Trust & Safety - 6 months FTC

  • Full-time

Company Description

About this Job:

Twitter is seeking an experienced, motivated, results-oriented, and highly adaptable policy expert to join our Revenue Policy team in Dublin to continue our mission of advocating for users’ safety and maintaining trust in Twitter Ads. If you are proactive, disciplined, collaborative, like to manage multiple tasks efficiently and hold fairness and consistency as top priorities in the face of complex competing interests, we’d like to speak to you!

Job Description

Who We Are:

 

The Revenue Policy team works closely with Twitter’s Ad Operations, Legal, Product, Public Policy, Comms and Sales teams to advise, assist and train internal partners on various revenue policy matters. The team collaborates closely with these partners around the full lifecycle of a policy - from initial legal and regulatory research, to implementation, to re-evaluation in response to incidents. Revenue Policy is also responsible for partnering with Product teams to identify risks and collaborate cross-functionally, often navigating competing interests to mitigate such risks.

We innovate, experiment, and move at a fast pace. We’re a learning organization with a growth mindset, and we’re always looking for ways to improve our policies and ourselves!

What You’ll Do:

As a member of our Dublin team you will research, draft, publish, evaluate, and propose policies governing revenue products. You will participate in the proposal of policies covering, in particular, the EMEA region, and especially for policy areas that are highly regulated, such as alcohol, gambling, financial services, and healthcare. You will represent an Revenue Policy perspective while engaging with a range of cross functional stakeholders to understand and incorporate their viewpoints. You will also participate in identifying scalable ways of enforcing policies through existing tools and resources, while also proposing improvements to existing enforcement tools.

Responsibilities:

 

  • Continuously evaluate, propose, and execute on improvements to existing processes and policies for EMEA

  • Provide policy training to Policy Ops, Sales and stakeholders in key countries in the EMEA region

  • Identify areas of risk and provide policy guidance on revenue products when launching in the EMEA region.

  • Document and explain team policies and processes clearly and intelligibly to Twitter employees and, when required, to advertisers and other third parties

  • Develop strong relationships within the company and serve as a trusted advisor to the Revenue Policy team

  • Coordinate projects and streamline communications among local and/or distributed teammates and stakeholders to meet deadlines, produce necessary work product, and achieve team goals

  • Handle incoming queries about advertising policy areas with clear, helpful, and complete responses

Qualifications

  • Deep understanding of Twitter and familiarity with Twitter Ads

  • Exceptional analytical, research, and organizational skills

  • Excellent interpersonal and communication skills

  • Deep knowledge of the online advertising space and its associated policy issues

  • Able to collaborate with a multicultural and global team of stakeholders who may (at times) have competing priorities.

  • Self-motivated and assertive with the ability to find solutions autonomously

  • Patience, independence, resilience and flexibility

  • Comfortable working in a fast-paced, ever-changing, rapid growth, fun environment

  • Excellent business judgment and strategic thinking

  • Proactively recognise needs, anticipate issues and solve problems

Preferred

  • 4+ years of experience at an internet company working on policy issues

Required Experience

  • B.A/B.S. or equivalent education and/or experience

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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