Customers come to Twitter for great conversations about all the things that matter to them. We’re looking for an experienced PM to help us connect every customer to the best conversations for their interests. In this role, you’ll drive our efforts to deliver highly-relevant recommendations based on both content and customer understanding. You’ll lead an impactful cross-functional workstream of engineering, design, product, data, research, curation & policy partners, and drive topical relevance, ranking & content understanding efforts to serve customer needs across the Twitter experience. 

If you’re customer-obsessed, comfortable driving big forward-looking bets, and have a proven track record of delivering impactful ML-driven product solutions at scale, then this is the role for you. 

Who We Are

Twitter's mission is to become the conversational layer of the internet. Interests (within the Consumer Product org) helps serve this mission by making it easy for every customer to find, follow & discuss their interests, starting the moment they sign up. We own the Topics product, and are building end-to-end solutions that serve customers across the Twitter experience. Our team is a key driver of company growth, but we emphasize putting customers first & our focus is on delivering long-term customer value. 

What You’ll Be Doing

• Have a wide reaching, global impact on how people connect with the best recommendations for their interests & stay informed about the things that matter to them.

• Own product strategy, roadmap & goals for a large, cross-functional workstream. This includes identifying and sizing new opportunities, making trade-off and prioritization decisions, and driving hypothesis-driven relevance, ranking & content understanding investments that align with broader organizational strategy and goals. 

• Align partners from across the company around shared customer understanding, product vision & success criteria. Drive to clarity on complex decisions and ensure healthy XFN collaboration through strong communication and execution skills. 

• Use data, research and market understanding to deliver impactful product solutions that are grounded in a deep understanding of customer circumstances and needs.

 Who You Are

• 4+ years of product management experience

• A track record of shipping successful consumer-facing ML solutions at scale

• Experience owning product strategy and roadmap for large, cross-functional area

• Comfortable driving leadership alignment around complex decisions

• Demonstrated fluency in using data, research & market insights to inform strategy

• Able to proactively identify and address operational risks, gaps & opportunities 

• Passionate about building inclusive products that put the customer first

• Excellent organizational, multitasking & communication skills

• Comfortable working in a fluid, fast-paced environment

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records