Institutional Partnership Lead, Gradescope

  • Full-time

Company Description

Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with education leaders, institutions, and practitioners. Turnitin’s proprietary content databases — built over 20 years — provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages. We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work

Job Description

This is a quota-bearing sales focused role that requires deep product and sales process knowledge. It is also a multifunctional role that requires a tight collaborative work with Regional Sales and Regional Marketing team members, as well as with the Professional & Educational Services team members, to drive business development and sales using a product-led growth sales model with higher education institutions in North America. 

The growth sales model is based on closing a yearly or multi year subscription with an institution, and having positioned that Gradescope is available campus-wide and can be used by all instructors in all departments. It is crucial to have explained and presented a user base expansion licensing proposal to achieve subscription growth the following year (land and expand model). It also requires that upon closure of the first subscription term, the overlay partners with the Account Manager and Customer Success Manager to complete the onboarding process, and work to make sure that our internal champions or Relationship Owners (at the institution) have the resources and knowledge to raise awareness of Gradescope being available, coordinate and invite as many instructors in multiple departments (or other educational institutions) to drive adoption at the enterprise level. Workshops must continue to be offered to drive adoption and at minimum every academic term. 

The growth sales model requires a challenger mentality that inspires instructors and department heads to take action (at any point in the academic term) to benefit from the enhanced grading workflows in Gradescope to speed up the assessment of homework, quizzes, and exams and thus speed up giving feedback to students to support the teaching & learning process. Gradescope saves instructors and teacher assistants time to deliver, collect, and grade assessments without sacrificing the quality, consistency, or equity of feedback. 

Gradescope is the leading assessment platform that supports a wide range of assessment types (paper-based, online, hybrid, code) and allows for efficient, consistent grading workflows. This allows multiple graders to assess the submissions with consistency and with the benefit of AI to reduce time & effort of grading, deliver higher quality feedback, and surface valuable learner data to inform future instruction.  

Responsibilities:

  • Target and build pipeline in coordination and collaboration with the sales team members (by targeting high usage freemium users) and collaborating through the sales process to progress the opportunities to closure.
  • Analyze usage data to determine account intervention to foster institutional partnerships that guide institutional stakeholders (instructors and administrators) to activate and use Gradescope.
  • Monitor adoption and coordinate with the Growth and Professional Services team to drive activation onboardings and workshops. 
  • Always advance your learning of use cases of Gradescope and understanding of the customer’s needs in order to provide relevant product demonstrations to different disciplines including Computer Science, Math, Biology, Chemistry, Physics, Engineering, Business, and Humanities/Arts (among others).
  • Partner with the sales team members to advance opportunities and close business.
  • Partner with central Growth and Product Marketing to drive initiatives directly and in collaboration with Regional Marketing and the Sales teams.
  • Document and analyze results of strategic initiatives, campaigns, and sales tactics to develop internal sales playbook and provide professional development learning opportunities to the sales team. 

Qualifications

Requirements:

  • At least 4 years of sales success, having achieved and surpassed quota consistently.

  • Technically proficient and driven to know our ed tech better every day and to research the ed tech ecosystem.

  • Ability to excel in a collaborative environment and personality to fit team culture. 

  • Flexibility and comfort working in a fast-paced environment. 

  • Experience in education is ideal, with a STEM background preferred.

  • Clear and concise communicator and comfortable speaking to various personas including instructors, department heads, academic technology roles, IT, deans, VPs and Provosts.

  • Have grit to drive success with passion and integrity. 

  • Ability to write eloquently and comfort with speaking in front of small and large groups.

  • Work experience in SaaS software company selling in the Business to Business sales model. 

  • Analytical and data driven.

  • Knowledge of a computer coding language is a plus.   (Essential for at least one of the roles)

  • Growth marketing or Product Growth experience is a plus.

  • French language skills are a plus.

Additional Information

We're passionate about helping students learn.

Turnitin provides instructors with the tools to engage students in the writing process, provide personalized feedback, and assess student progress over time. 

Our values underpin everything we do.

  • Authenticity:  Showing up as who we truly are.  Representing integrity in our products.  Willing to say tough/unpopular things.

  • Action & Ownership:  Acting quickly, like owners, with a bias for action. Always growing, and changing, avoiding the blame game.

  • Global Mindset:  Considering different perspectives, celebrating diversity. Acting like one team. Recognizing the work we do has an impact on the world.

  • Passion for Learning:  Helping educators and learners on the global front. Committing to our own learning and growth. Upholding our corporate social responsibility to education.

No agency submissions 

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