Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy, and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success.
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

We are looking for a visionary and highly experienced Lead – Design Manager to drive design excellence across products, platforms, and brand initiatives. The role requires strong leadership, strategic thinking, and hands-on expertise in managing large design teams, shaping design direction, and aligning design outcomes with business strategy.

Key Responsibilities

Design Leadership & Strategy

• Define and own the organization’s design vision, principles, and standards
• Partner with business, product, engineering, and leadership teams to translate strategy into impactful design solutions
• Drive design thinking and user/customer-centricity across initiatives
• Champion innovation, usability, accessibility, and scalability in design

People & Stakeholder Management

• Lead, mentor, and grow multi-disciplinary design teams (UX, UI, Visual, Product, Brand, etc.)
• Set clear goals, conduct performance reviews, and build leadership capability within the design team
• Act as a senior design advisor to leadership and key stakeholders
• Manage engagement with external agencies, consultants, and vendors

Execution & Governance

• Oversee end-to-end design delivery across multiple complex programs
• Establish and govern design processes, frameworks, and best practices
• Ensure design quality, consistency, and adherence to brand/system guidelines
• Review and approve critical design outputs and key milestones

Operational Excellence

• Plan design capacity, budgets, timelines, and resource allocation
• Drive efficiencies through design systems, reusable assets, and tooling
• Measure design effectiveness using qualitative and quantitative metrics
• Ensure smooth collaboration across distributed and cross-functional teams

Required Skills & Experience

• 15–18 years of overall experience in Design leadership / Design management
• Proven experience leading large teams and complex design portfolios
• Strong expertise in design strategy, systems thinking, and user experience
• Excellent stakeholder management and executive communication skills
• Experience working in fast-paced, matrixed organizations
• Solid understanding of design tools and platforms (Figma, Adobe Suite, Sketch, etc.)
• Ability to balance strategic thinking with hands-on guidance

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.