We are a global professional services organization that provides consulting and delivery services to large global clients.

With our experience of major capital projects all over the world we’re experts at managing the many moving parts involved in complex programmes, with 110 offices across 45 different countries.

At the heart of our approach is a focus on better outcomes. With an independent view we do things smarter; we give the clarity and rigour to help teams work better together, to make an investment case stronger, to raise the standards of delivery and to maintain schedules and budgets. It’s how we’ve made the difference for more than 70 years.

We are equal opportunity employers. A copy of the policy statement on equal opportunity is provided upon request.

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Key Responsibilities: 

• Provide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds 
• Support of the IT environment, including servers, systems, networks, and other devices
• To assist on various projects and upgrades to meet Turner & Townsend’s goals
• Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals 
• Monitor daily backups, manage asset database, and control software register
• Build positive working relationships with the business Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities)
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Excellent interpersonal and PC support skills, User & Server Administration, Active Directory & Azure AD, MS Windows 10 Enterprise, MS 365 including Exchange online, Office, Endpoint manager, etc. SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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We are looking to recruit a Technical Support Consultant to work within our globally distributed IT team, to provide IT technical support from the Mumbai office to all our users across the global business. 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.