We are a global professional services organization that provides consulting and delivery services to large global clients.

With our experience of major capital projects all over the world we’re experts at managing the many moving parts involved in complex programmes, with 110 offices across 45 different countries.

At the heart of our approach is a focus on better outcomes. With an independent view we do things smarter; we give the clarity and rigour to help teams work better together, to make an investment case stronger, to raise the standards of delivery and to maintain schedules and budgets. It’s how we’ve made the difference for more than 70 years.

We are equal opportunity employers. A copy of the policy statement on equal opportunity is provided upon request.

Our Program Advisory business, set up in 2018, offers services to clients in the strategy, set-up and transition and transformation of their capability to deliver major programs and projects both in the US and globally, with a market leading client base across all sectors.  Our key differentiator is that we offer practical, accessible advice informed and underpinned by broad technical delivery capability and industry experience of our core business.

Our success is driving the expansion of our US team, as such, we are seeking to recruit a strategic and experienced Senior Contracts & Claims Manager. 

• Analyze and review the Client’s end-to-end contract process and procedures, (including procurement operations, contract execution and invoice review) in
• Critique anomalies within and between contracts, such as reimbursement, commercials and clarity in scope and deliverables.
• Manage stakeholders including sourcing, legal and project teams to develop solutions and new operating/contract standards.
• Create value stream mapping to quantify pain points and develop solutions to minimize waste (both in terms of speed and cost).
• Devise improved operating procedures and best practices for wider use in the client organization to reduce turnaround times, amendments and queries.
• Aligns recommendations to the respective needs of each project, delivery type, contract models and phase of contract negotiation.
• Collaborate on the supplier performance management program including the collection of performance metrics and tracking of supplier improvement action plans.

• 8+ year’s relevant experience within the construction industry.
• Undergraduate degree in Engineering, Construction Management or similar field, Postgraduate study is a bonus.
• Experience working on manufacturing, industrial, or civil infrastructure focused projects.
• In-depth understanding of construction contracts, commercials models and delivery methods.
• Proficient in process mapping, root causes analysis, problem solving, and value-stream mapping.
• Highly self-motivated, analytical, and customer centric. 
• Excellent interpersonal skills including great communication.
• Ability to demonstrate collaborative behaviors.
• Organized and thorough individual.

The salary range for this full-time role is $95,000-$175,000 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

Turner & Townsend is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan, please email [email protected].  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at 713-457-9400 or [email protected].  This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.