At Turner & Townsend we’re passionate about making the difference – we are committed to delivering Sustainable Net Zero outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious Net Zero programmes from over 112 offices worldwide.

Principal Duties, Responsibilities and Accountabilities

• Primary role as support for the team’s main web-based application and reporting requirements - full training provided.
• Monitoring the team mailbox and resolving any supplier issues, such as investigating / resolving / escalating any queries the users have.
• Document production: creation and maintenance of ‘user guides / FAQs’ for common tasks.
• Updating the team audit checklists as required.
• Creating H&S bulletin receipting events on the online database as new bulletins are published.
• Analysing trends and key metrics of internal performance data and external quality inspections.
• Maintaining database of suppliers in the supply chain management tool.
• Production and maintenance of a wide variety of both internal and external reports for H&S and QA workstreams.
• Collaborate with Project Managers on innovations and new methods / tools.
• Assist in the generation of client invoicing templates.
• Any ad-hoc duty as required by the team in a general support role.

• Excellent organisation and time management is essential due to variety of tasks required.
• Ability to work under pressure, be discrete with handling confidential information, and meet tight deadlines.
• Highly IT competent as majority of tasks are generally based on online tool, Microsoft Excel and PowerBI.
• Competent knowledge of Office 365 packages – Outlook, SharePoint, Word, PowerPoint
• Advanced Excel knowledge is essential (eg complex formulae and collating information across multiple data sources).
• Experience in data sanitising, manipulation and understanding of data relationships is essential.
• Some PowerBI experience is essential
• Some large invoice template generation experience highly desirable
• Project management support experience is desirable but not essential.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.