We’re seeking a bi-lingual (fluency in English) People & Talent (HR) Co-ordinator to join our cutting-edge and dynamic international People & Talent team. You will report to the International Head of People & Talent based in the UK, and you will assist the People & Talent and wider Leadership team to execute the People & Talent strategy predominantly in Colombia but with the opportunity to support in the wider LATAM region. We are looking for someone happy to work either part-time or full-time (minimum 30 hours per week) and also happy to work from our offices based in Carrera, Bogota. We are looking for someone flexible who can operate virtually and within the physical office environment.

Salary - 2.5m-4m COP per month, full time equivalent.

Who we are...

At Trustonic our products are making a difference across the world. One moment we’re ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we’re protecting the safety and integrity of the vehicles we drive and the devices we care about.

Sitic is a Colombian company founded in 2012 by an interdisciplinary work group, focused on developing solutions for the ICT sector (Information and Communication Technologies). We currently develop solutions directly for mobile operators in LATAM. Sitic is part of the Trustonic group.

We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure.

Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone. If you want to go far, go together’.

We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team.

Click here if you would like to find out more about Trustonic's culture code.

If you would like to work in a fast-moving global technology company, with great ambition, then we’d love to hear from you!

A bit about the team and what you'll deliver...

You will be a part of the People &Talent team who are responsible for the total employee experience. Reporting to our Head of People & Talent, we are looking for a customer-focused People & Talent (HR) Co-ordinator who can easily integrate themselves into the business and team interactions.

As a People & Talent (HR) Co-ordinator, you will deliver: 

• Support to line managers and the People & Talent Acquisition Partner in the co-ordination of recruitment campaigns, including; reviewing applications, speaking with and initial assessment of candidates, co-ordinating interviews and management of smooth offer and acceptance process.
• An effective onboarding experience to new employees joining the business including the coordination of HR, business and IT inductions.
• Effective liaison with our payroll and benefits vendors about the effective management and processing of the monthly payroll and benefits administration.
• Support line managers with practical advice on best practice approach to management of performance, conduct, grievances and absence.
• Effective communications about People & Talent initiatives, payroll, benefits and anything else that may be relevant to an employees employment experience.
• Clear and up-to-date HR policies, reviewing and making recommendations where necessary to effect positive change or behaviours.  Leading effective communication into the business of the same.
• An efficient and compliant administrative and wider office management service to the business and the employees therein.
• Support to the wider People & Talent team in defining and delivering HR initiatives that support the delivery of the People & Talent strategy.

Who you are...

As a People & Talent (HR) Co-ordinator you will be/have:

• creative and energetic in your desire to create an awesome physical office vibe
• exceptionally organised with brilliant follow-through
• a natural self-starter and solid communicator, unafraid to pick up the phone, Zoom or Slack
• strong in influencing decisions and action across multiple stakeholders
• able to thrive in a dynamic, constantly evolving, small team environment
• jedi-like anticipation – you are already 10 steps ahead
• outcome focussed
• rigorous in the pursuit of accuracy
• prepared to invest whatever effort is required to get the job done
• able to build trusted relationships with team and stakeholders

What makes you, you...

Language

• English is the business language; good English - verbal and written communication skills is required

Experience

• Demonstrable experience working in both virtual and physical offices within an operational/service HR environment and end-to-end employee lifecycle administration
• Preferred experience within a Technology company but not essential
• Experience with virtual office tools such as Zoom, MS Teams, Slack etc
• Experience co-ordinating Colombian payroll and benefits and liaising with external payroll and benefits vendors
• Minimum 2 years experience advising managers and colleagues in the interpretation and application of HR policies and procedures is desirable
• Experience with recruitment and selection in LATIN America is desirable

Knowledge:

• Basic Colombian employment law/regulations
• Human resources administration; recruitment & selection, performance management, payroll, benefits, onboarding, learning & development and employee relations/labour welfare.
• Health & safety
• Physical office management

Technical skills: 

• Excellent time management skills
• Multi-tasking and prioritisation
• Intermediate MS office skills
• Strong verbal and written communication skills, and ability to speak effectively to any audience
• Exceptional eye for detail

• Degree in HR/Business administration or similar discipline preferred or equivalent level of skill, experience and knowledge

Trustonic is an equal opportunity employer.  We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.