Operations Analyst
- Full-time
- Department: Business Operations
Company Description
Have you ever worked for a company that actually wanted you to bring your whole self to work every single day?
About Tradeshift
Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the platform and network needed to create value from old processes like procurement, invoicing, payments, and workflow. We recognize that business is both messy and social - two revelations that have driven the development of Tradeshift, a platform for all your business interactions.
The ideal candidate has exceptional attention to detail, organizational and problem solving skills along with the ability to prioritize business objectives day to day. The role will be interacting with multiple teams internally and externally, so you will also need strong communication skills and the ability to build and maintain strong long term working relationships will be needed.
Job Description
Role:
This role will report into the Network Operations team and be tasked with ensuring that the Cash product is running smoothly for our clients and financial partners. This role is also highly collaborative, working closely with multiple global cross-functional teams in a dynamic and ever evolving environment.
What a day is like:
Collaborate with financial partners and internal teams such as Product, Engineering and Sales to provide the best Network client experience
Develop and monitor operational risk framework to help facilitate business decisions
Network Client account creation and set up, transmission of legal documents, monitoring financial transactions and supporting current Clients with financing questions
Design and implement processes that balance the needs of a high growth startup with an eye towards scalability
Execute on high priority strategic and operational initiatives by creating and maintaining stakeholder visibility into progress (trackers/status-updates), and recommendations on best path forward
Establish, maintain and manage relationships with clients and all stakeholders
Perform market, competitor, and customer research
Qualifications
About you:
1-3 years of experience in related fields with investment banking, operations, or payment transaction based role experience preferred
Strong analytical skills and business acumen with the ability to present clear and concise information
Strong initiative and ability to work in a self-directed environment
Excellent client-facing and internal communication skills, with an ability to quickly build rapport with stakeholders and build strong, lasting relationships
Strong intellectual curiosity and desire to learn, with a “Get things done” mentality
Familiarity with a variety of financing/AR financing concepts, best practices and procedures
Solid organizational skills including attention to detail and multitasking skills, with the ability to create visibility in the program for leadership
Proficiency in spreadsheet and presentation software (Excel, Powerpoint, Google Suite applications, etc.)
Additional Information
Culture and Perks:
Tradeshift is a very special place. What makes and keeps us special is our people and how we work together. Our culture was formed from day one when three Danes poured their heart and soul into creating a platform that could connect every business in the world. We expect each employee to approach their job at Tradeshift with the same amount of pride and passion and embody the Tradeshift culture that makes us the best company in history.
At the center of Tradeshift’s values is the belief that the single most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for the great work they’re doing we offer a number of perks and benefits, including:
Ambitious international startup
Career and professional development opportunities
A competitive compensation package + equity
100% covered medical, dental and vision benefits
Life, short and long-term disability insurance
401k
Wellness and Volunteer Programs
Fun company events like happy hours, outings and much more
All your information will be kept confidential according to EEO guidelines.