Metroland Media is a dynamic Media Company delivering vital business and community information to millions of readers across Ontario each week. With a healthy product offering in-print, online, trade shows and distribution networks, no target is unreachable. We are Ontario's largest and most successful community news and information source, provides local news and multi-media marketing solutions in Canada's heartland. 

Metroland's diverse array of on-line products are visited by over 4 million unique visitors each month and print products are in the hands of more than 4.5 million customers a week. We continuously bringing new and acquired online products to market in order to provide our customers with a one-stop, comprehensive marketing solution. To connect with us, visit www.metroland.com.  

Our Commitment To Diversity
We strive to be a leader in building and cultivating an employee community framed around fairness, support and opportunity. We believe that what makes us different, makes a difference. And as a team, the diversity of our backgrounds, interests and experiences is what enriches our work, and our workplaces. We welcome all, and we strive for an inclusive culture that allows individual growth and shared success.

We are seeking a full time Accounting Administrator for a six month contract.  The position requires an individual who is detail oriented with strong process and organizational skills, has the ability to prioritize and follow policies and procedures.  This position reports directly to the Manager of Billing Services and is based in Hamilton. The successful incumbent will be expected to be onsite with some opportunity to work remotely.

As part of this role, you will be required to handle credit card information.  Metroland Media is a PCI compliant company and requires people in this role to take PCI training to handle credit card information in a safe and compliant manner.

Main responsibilities:

• Managing inbound communications (phone or email) from customers, investigating and resolving customer inquiries with excellent customer service
• Communicate with sales team to provide follow-up answers to billing questions or concerns raised by the customer
• Responsible for sorting incoming mail, and responsible for all outgoing mail on a daily basis
• Must work at our Hamilton office to be able to review all check payments and balance and prepare batches for scanning and send the daily deposit to the bank
• Adding credit card information to a customer account, and processing credit card charges
• Utilizing required software systems and being able to trouble shoot while bringing a lockbox files
• Performs other duties as required

• Degree or Diploma in Accounting, Business or in related field.
• Highly competent in mathematics and reconciliations.
• Strong communication skills both written and verbal as well as a competent listener.
• Customer focused professional with strong interpersonal skills
• Proficient computer skills in Microsoft Word and Excel.
• Capable of taking initiative and can work independently with minimal direction.
• Ability to excel in a fast-paced, deadline driven and demanding environment.
• Effective organizational skills, ability to manage time and prioritize tasks appropriately.

AODA
We are committed to providing an inclusive and barrier-free recruitment process ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling the interview of your requirements.