About us

TOMRA was founded in 1972, based on the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides technology-led solutions for transforming how society and industries obtain, use and reuse the planet’s resources to enable a world without waste.

The company’s collection and sorting technology supports the transition to a circular economy, optimizes resource recovery and minimizes waste in the food, recycling, and mining industries. TOMRA turns complex challenges into valuable solutions and enables companies to transform into more profitable, sustainable businesses.

TOMRA has approximately 100,000 installations in over 80 markets worldwide and had total revenues of ~12,2 billion NOK in 2022. The Group employs ~5000 globally and is publicly listed on the Oslo Stock Exchange. The company headquarters are in Asker, Norway.

Here in Australia, our reverse vending machines enable the collection of empty drink containers to ensure that containers have the best chance of being turned back into containers again – time after time. In NSW we provide the technology for the Return & Earn Scheme and partner with Cleanaway to provide convenient options for our customers to recycle their beverage containers in the hopes to encourage them to join the Clean Loop Recycling revolution!

This job is an opportunity to both work with IT and to take part in the Resource Revolution.

Your role will primarily be to support on our Human Resource Information System (HRIS) through close collaboration with our Group Application Manager to meet TOMRA’s HR requirements against the HRIS. You contribute to a reliable, professional, and timely support for HR end users. You need to have a customer-centric approach to resolve issues. 
As a member of the global support team you will actively participate and contribute within the Group IT business unit, assuring we keep our (internal) customers productive by resolving issues and implementing change requests. As a member of the global support team and through close collaboration with our Group Application Manager, this role will primarily provide support on our Human Resource Information System (HRIS). 

You will actively participate and contribute within the Group IT business unit, assuring we keep our internal customers productive by resolving issues and implementing change requests.

You will contribute to a reliable, professional, and timely support for HR end users offering a customer centric approach to resolve issues.

The responsibilities and task in the role will be - but not limited to:

• Provide technical support via TOMRA helpdesk to resolve day-to-day incidents and change requests (on assigned priority).
• Collect the required information to escalate to L3 support and help in troubleshooting.
• Provide technical support for the yearly business processes (e.g Salary Planning, Performance Management).
• Update and maintain operational documentation and guidelines.  
• Ensure system compliance, data security, data integrity, and privacy according to requirements communicated by IT (Information Security) and/or P&O.
• Manage and analyse large amounts of complex data from HRIS to provide a simplified view of required tactics to support business growth (reporting requirements defined by business). 
• Act as subject matter expert and provide analysis of the data.  
• In collaboration with the Group Application Manager, generating required analysis and configuration rationales.

In this role, it will be a benefit if you have knowledge of other centrally managed HR Applications, and depending on your previous experience and knowledge you may also be engaged in the following activities:

• Identify system improvements and enhancements and recommend solutions including change requests towards the vendor.
• Training of other Application Specialists and HR users.

To be considered a candidate for this role, you must have the following: 
•    Relevant rights to work in Australia with the ability to travel to Norway
•    Qualifications in IT or other relevant areas. 
•    Knowledge of application management.
•    ITIL (understanding of framework, knowledge of incident & change processes). Testing competence. 
•    Excellent verbal and written communication skills. 

Please ensure you...

• Submit a short cover letter telling us why you want this job and join TOMRA.
• Submit an updated CV.

This is what we offer you:

• Group IT bonus system
• A great place to work
• Hybrid working
• Opportunity to travel
• Possibility to develop and grow in a company that look after its employees.

We are looking forward to receiving your application including your cover letter and CV, and would like to onboard you in October/ November 2023.

The job is on-site for the first period of your employment and at least until your onboarding is completed and you are up-and-running. After we have verified you are sufficiently independent, you may agree with your manager to work hybrid.

TOMRA is an equal opportunity employer, where we recognise and celebrate the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances. TOMRA is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.