Therapy Brands is the leading healthcare technology partner for mental, behavioral, and rehabilitative therapy. Our purpose-built and all-in-one practice management, data, and billing solutions drive exceptional clinical and financial outcomes. 

Thousands of therapy practices rely on us as a trusted partner, to make their lives simpler and more efficient, improve revenue, and enable them to focus on patient care.

For more information, explore our solutions at therapybrands.com. 

As a Webinar and Training Specialist, you will create and manage the training webinar and video program for a portfolio of therapy practice management and EHR (Electronic Health Record) software solutions. You will collaborate with subject matter experts and customer education team members to ensure the creation of high-quality video assets that you edit, publish, and for which you measure success. You will identify topics, presenters, schedule, promote, host, and measure success for training webinars. You will take an active part in the creation of best practices that streamline webinar and video creation and provide customers with high impact content.  

PRIMARY RESPONSIBILITIES OF THIS POSITION 

Webinar Program 

• Work with the Senior Director of Education to develop webinar strategy, best practices, and metrics across multiple software products 
• Identify webinar topics and subject matter experts to present on topics that support the onboarding, adoption, and growth stages of the customer journey  
• Schedule webinars and coordinate deliverables with webinar presenters  
• Work with presenters and marketing to develop descriptions and promote webinars   
• Moderate live webinars and report on success 

Video Program 

• Work with the Senior Director of Education to develop video capture, editing, and publishing best practices and success metrics 
• Collaborate with other Customer Education team members to ensure consistency and quality of audio and videos through the creation of templates and style guides  
• Execute editing process to ensure vision and quality are achieved    
• Provide guidance and feedback to collaborators as needed to ensure program goals are met 
• Publish videos and manage video library and report on engagement success 

Thrive@TherapyBrands

• 2 years of experience managing and hosting webinars using Zoom or similar tool  
• 2 years of experience creating, editing, and publishing training videos using Camtasia and Wistia or similar tools 
• Knowledge of adult learning theory 
• Background in SaaS-based programs  
• Ability to work collaboratively and independently  
• Ability to learn new technologies quickly  
• Ability to deliver technical content with clarity to non-technical audiences  
• Self-sufficient and able to succeed when there is ambiguity  
• Sound decision making and organizational skills 

PREFERRED QUALIFICATIONS FOR THIS POSITION  

• BS degree in Instructional Design, Education, or Media 
• Experience in the Health or Behavioral Health industries   
• Experience creating new webinar and/or video programs 
• Beginner level knowledge of learning management software (LMS)  
• Experience working remotely and/or with distributed teams   
• Passion for serving the mental health industry 

All your information will be kept confidential according to EEO guidelines.

At Therapy Brands, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.

We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. ​

​We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status. 

Therapy Brands is an equal opportunity employer.