Quality Assurance Supervisor

  • Del Rey, CA 93616, USA
  • Full-time

Company Description

Here's what we bring to the table:

* Competitive benefits package including Medical (with 24/7 online access to a physician), Vision, Dental, and 401k with match eligibility
* Access to fully Equipped On-site Gym

*On-site subsidized Cafe
* Wonderful Giving (www.wonderfulgiving.com) -- allowing you to donate company money to a cause of your choice
* Work-Life balance

POM Wonderful is the largest grower and producer of fresh pomegranates and pomegranate juice in the United States as well as the worldwide leader in fresh California pomegranates and pomegranate-based products, including our 100% pomegranate juices, teas and innovative juice blends sold in the iconic double-bubble bottle. With nearly two million pomegranate trees in Central California, we grow, handpick and juice our own pomegranates to ensure the highest quality. By managing the entire production process from tree to bottle, POM Wonderful guarantees that our products come from only one source--100% California-grown POM Wonderful pomegranates. Sold throughout the world and in the vast majority of North American retailers, our selection of products includes pomegranate-based juices and teas, fresh fruit when in season, and fresh arils, as well as industrial products such as juice concentrate and pomegranate extract.

POM Wonderful is part of The Wonderful Company, a successful, fast-growing privately held $4.6 billion global company dedicated to harvesting health and happiness around the world through its iconic consumer brands. The company's 10,000 employees worldwide are committed to bringing consumers everywhere the freshest, most wholesome pistachios, almonds, citrus and pomegranates; bottling the finest water and wines; and creating colorful bouquets that are sure to touch the heart. This commitment is reflected in the company's market share: Wonderful Pistachios® is America's No. 1 tree nut brand and America's fastest-growing snack; Wonderful® Halos® is the No. 1 mandarin orange in America; POM Wonderful® is the No. 1 100% pomegranate brand in America; FIJI® Water is America's No. 1 premium imported bottled water brand; JUSTIN® Wine has the No. 1 Cabernet Sauvignon in California; and Teleflora® is the world's leading floral delivery service.

The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a longstanding commitment to corporate social responsibility, including more than $400 million invested in environmental technologies and sustainability research, $50 million in charitable giving and education initiatives every year, $100 million toward the construction of two charter school campuses in California's Central Valley, and innovative health and wellness programs, including two free primary care clinics for employees and their dependents.

To learn more about The Wonderful Company, its products and core values, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.

POM Wonderful is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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Job Description

Supervision of all quality assurance functions. Implementation, development, audit and maintenance of plant's quality and food safety systems including HACCP to assure compliance and customer satisfaction. Technical supervision of quality assurance and sanitation personnel, provide training and assistance in order to maintain technical expertise. Provide technical support/resource for customers, production and other plant's department. Interface for local/regional regulatory inspections.

Here's what you'll do:

Quality and Food Safety

Development, implementation, and maintenance of all applicable elements of the Pom Wonderful Quality and Food Safety systems in order to assure compliance.

Technical Assistance

Responsible for providing technical assistance to operations and customers to aid in achieving product quality, sterility or investigating consumer complaints.

Floor Presence

QA Beverage supervisor is expected to spend around 50% or more time on the production floor working with quality, sanitation, and operations teams to proactively identify potential quality related defects. Floor presence will also be critical for Root Cause Analysis and troubleshooting of ongoing quality defects. In addition, the individual will be involved in hands on monitoring of the sanitation release, validations, batch approvals, pre forms and bottling reviews, extraction fruit quality inspections, monitoring storage time and temperature of juices, ingredient inspections and filler quality checks.


Promote communication, involve staff and employees, support staff, communicate objectives and develop employee potential. Foster an environment that is focused on the key pillars of strategic Wonderful initiatives and disciplined approach to key departmental objectives. Lead the Level 3 FMDS boards with the PCs 3 times a week and actively engage participants to make the meetings engaging and objective. Participate in daily production FMDS meetings on first and second shift and constantly seek feedback from operations to provide highest customer service to operations team and other internal customers. Hold Bi-weekly meetings with leads and operation supervisors to go over key QA KPIs and follow up action items.

Data generation, analysis and recordkeeping

Responsible for maintaining processing records that will allow for product, packaging, and ingredient recall. Assure accuracy of data generated from production and quality teams by overseeing the process and knowing firsthand the operating parameters. Routinely analyzing data to make meaningful conclusions and form recommendations based on solid data analysis. Constantly validating the use of all data generated from the tests that are performed on the floor, question the needs for all the analysis and maintain a most efficient testing program.

Restricted Stock

Responsible for isolating finished product, ingredients, or packaging materials that do not meet standards and providing disposition recommendations.


Makes recommendations for department enhancements to the Director of Food Safety and QA/QA Manager

Other tasks and responsibilities as assigned.


Here's what you'll bring to the table:

  • Familiarity with applicable Federal, state specific food safety laws.
  • Ability to see the "big picture" business perspective, but is willing to "roll up their sleeves" and do whatever it takes to get the job done.
  • Excellent interpersonal skills with a demonstrated ability to provide guidance and assistance to all levels of employees.
  • Professional communication skills.
  • Strong organizational skills and the ability to handle multiple projects simultaneously and meet deadlines consistently.
  • Ability to perform efficiently and effectively in a fast-paced, deadline oriented environment.
  • Ability to be flexible and adaptable.
  • Demonstrated problem solving and conflict management skills.
  • Ability to employ creative and innovative thought processes.
  • Ability to perform analysis and communicate results effectively.
  • Intermediate to advanced skills in Microsoft Office Suite and Oracle software.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Characteristics should include but not be limited to: being able to work with others; work efficiently with little or no supervision; understand and able to do basic math equations, speak the data that is being collected and open availability including evenings and weekends.

 Education & Experience:

Experience and understanding of food manufacturing industry. Bachelors degree in Micro Biology, Food Science or related field with 2-3 years of related experience is preferred but. Supplementary training and/or designations related to the quality assurance or food safety field, or equivalent education and experience, is desirable.

Additional Information

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