Ko wai mātou – Who we are

At The Warehouse, we believe in fostering a supportive and inclusive work environment. Our commitment to sustainability, ethical sourcing, and community support reflects our core values. We're proud to be making a positive impact on our planet and local communities. 

Te kaupapa o te tūranga – About the role.

Hours of work are:

• Thursday: 8:00am - 4:00pm
• Saturday: 8:00am - 4:00pm
• Sunday: 9:30am - 3:00pm

The Warehouse in Feilding, New Zealand, is seeking a friendly and efficient Checkout Team Member to join our retail family. As a crucial part of our front-line team, you'll be responsible for ensuring a positive shopping experience for our valued customers.

• Operate the checkout counter efficiently, processing customer transactions accurately and promptly
• Provide exceptional customer service, greeting customers with a warm smile and assisting with enquiries
• Handle cash, credit card payments, and other forms of tender with precision
• Maintain a clean and tidy checkout area
• Assist with bagging items and ensuring customers' purchases are properly packaged
• Stay informed about current promotions, store policies, and product information to address customer questions
• Collaborate with team members to maintain a smooth flow of customers through the checkout area
• Perform end-of-day reconciliation of cash registers and prepare cash deposits
• Assist with additional tasks as required, such as returns processing or stock replenishment

• Excellent customer service skills with a friendly and approachable demeanour
• Strong communication abilities, both verbal and written
• Proficiency in operating Point of Sale (POS) systems and cash registers
• Solid mathematical skills for handling cash and processing transactions accurately
• Keen attention to detail to ensure error-free work
• Ability to work efficiently in a fast-paced retail environment
• Physical stamina to stand for extended periods and lift items of varying weights
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Previous experience in retail or customer service is desirable but not essential
• A positive attitude and willingness to learn and grow within the organisation

Tā mātou tāpaetanga – What we offer 

• Team Card: Access to discounts across our brands. 
• Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
• Career Progression: an excellent stepping stone into other internal opportunities.
• Plus loads more!