Te Whiwhinga mahi | The opportunity

The Centre for Innovation and Entrepreneurship (CIE) is seeking a dynamic Hub & Operations Manager to lead the day-to-day operational success of our innovation hubs and student-facing spaces. You will play a key role in strengthening the operational backbone of CIE, delivering seamless experiences for students, staff and external partners and ensuring our hubs are welcoming, safe, high-performing and impact-driven.

As Hub & Operations Manager you will:

• Take ownership of hub operations, including space activation, logistics, health & safety compliance, vendor coordination and maintenance.
• Ensure the smooth delivery of co-curricular events, programmes and community workshops across CIE hubs.
• Lead and refine operational processes — from onboarding hub users to operational reporting, booking systems, risk assessments and resource allocation.
• Supervise and coach operational staff and student ambassadors, fostering a collaborative, service-oriented culture.
• Work with cross-functional teams (Programme Delivery, Marketing, Engagement, Health & Safety) to align hub operations with organisational goals.
• Support operational planning, budgeting and forecasting for hub activity.
• Champion exceptional service standards that enhance user experience and reflect CIE’s values.
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This is a full-time (37.5 hours per week), 12 month fixed term role.
The remuneration range for this role is $90,000-$110,000, depending on skills and experience. 

For more information, please refer to the Position Description.
 

He kōrero mōu | About you

You are an organised, proactive professional with:

• Proven experience in operational management, venue/hub management or a related environment.
• Strong leadership capability - able to motivate teams, build systems and manage competing priorities.
• Excellent communication, interpersonal and stakeholder management skills.
• A track record of improving processes and driving operational excellence.
• Comfort working in a fast-paced environment with a focus on service delivery and continuous improvement.
• A commitment to equity, inclusion and supporting student success.

Desirable: experience in an educational, innovation ecosystem or community hub setting.
 

About CIE

The Centre for Innovation and Entrepreneurship works with students and staff across all faculties to build innovation mindsets, support early-stage ventures, embed entrepreneurial learning and foster collaboration across the University. We are a values-led team committed to enabling impact-driven innovation and equitable access to learning and community engagement.
 

Ngā āhuatanga kei a mātou | What we offer

At Waipapa Taumata Rau | The University of Auckland, you’ll enjoy:

• A supportive and inclusive working environment.
• Competitive remuneration and career development support.
• 5 weeks annual leave plus university superannuation scheme.
• Flexible work practices, excellent campus facilities and wellbeing support.
• Opportunities to contribute to a vibrant innovation ecosystem shaping the future of Aotearoa.
   

How to apply

Applications must be submitted online by the closing date of 18 January 2026. Please include your CV and a cover letter showing how your experience aligns with the key skills and experience described.

Please reach out to Kimberley Ansell via [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email. 

Note: Shortlisted candidates will be invited to interview on 27–28 January 2026.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz