Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading university. We employ more than 5400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers.

Campus Life is a Service Division that supports an engaging and inclusive campus experience for students at The University of Auckland. Campus Life operates a range of ‘wellbeing services’, such as Accommodation, Counselling and Health Services, that are aimed at removing personal barriers to academic success. It also operates ‘engagement’ services such as support for student organisations, social and sporting events, volunteering and leadership support that are aimed at helping students to maximise the non-classroom dimensions of the university experience.

Te Whiwhinga mahi | The opportunity

We have an exciting opportunity for an Administrator to join our accommodation team!

In this role you will provide outstanding customer service. You will be based at a busy reception area and provide operational support to the wider accommodation team. This role reports to the Resident Manager | Poutaki Wharenoho, and the Administrator | Kaiwhakahaere also works closely with other accommodation staff, university services and external contractors. In this role you are  the "face of accommodation" for students, visitors and key stakeholders. Interacting with and supporting students is an essential component of the role.

This role will support Carlaw Park Student Village. This is a large and diverse community portfolio and the role would suit an experienced administrator with great communication skills, who is customer service and process improvement focused. 

Other responsibilities include:

• Supporting the smooth and safe running of facilities and assets;
• Financial coordination of the residences (debt management, purchasing, accounts payable)
• Delivery of front of house processes and reception services

The ability to work in a team is essential, as is the capacity to work independently and contribute to the administrative experience of the students living in Accommodation. 

This is a great opportunity to join an innovative, vibrant and rewarding work environment offering the satisfaction of supporting students while honing your professional skills.

This is a full time (37.5 hours per week), permanent opportunity.
The salary range for this role is $50,700 - $63,900 per annum depending on skills and experience. 

For more information please refer to the Position Description. 
 

He kōrero mōu | About you

This role would suit an experienced administrator with great communication skills, who is customer service and process improvement focused. 

Essential:

• Tertiary qualification.
• Minimum three years’ experience in an administration role.
• Excellent Office Skills.

​​​Preferred:

• Previous tertiary work experience.
• StarRez and CRM systems
   

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. 

For more information please visit Staff Benefits.
 

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 12th January 2025 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Please direct any inquiries to Craig Walker via [email protected]. Please note we are happy to answer your questions but we do not accept applications by email.

#LI-DNI

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz