The Faculty of Science at the University of Auckland is the leading science faculty in New Zealand and one of the largest in Australasia sitting comfortably with the top echelon of science faculties world-wide. It undertakes world-class research across the physical, biological, and computational sciences and offers a wide range of subjects and specialisations to more than 8,000 undergraduate and postgraduate students studying across 10 different schools and departments.

Te Whiwhinga mahi | The opportunity

The Faculty of Science are seeking a highly motivated and experienced individual to join our Academic Services team as a Programme Adviser.

The Programme Adviser position is a pivotal role within the faculty. You will work with the team of Programme Advisers to enhance the student academic experience.

You will monitor course and programme data and use knowledge of academic programme requirements to ensure clear and consistent advice is available for current and future students, through faculty channels, the Student Hub, Student  Experience Centre, online or other channels. The Programme Adviser will make decisions on non-standard complex student requests within their delegated authority.

You will also interpret needs for programme cohorts and provide advice, individualised assistance, and where appropriate referrals to other service providers to support the student’s academic journey. The Programme Adviser will also look for ways to continuously improve the services that are provided to students via faculties web, Student Experience Centre  and Student Hubs.

Knowledge and Skills

• Tertiary qualification, or equivalent work experience
• Five or more years’ experience working within a faculty    in a tertiary environment
• Experience working in partnership with academic staff and  an understanding of academic drivers
• Experience working in a high demand and highly  regulated environment
• Experience working in complex service-based       organisations.
• Demonstrated skills at influencing at a senior level
• Demonstrated skills and experience in continuous  improvement and facilitating innovation
• Demonstrated skills in analysing data from various  sources and creating cohesive reporting to support decision making at a senior faculty level
• Kia Whakamana i te Tangata: Acknowledging, maintaining, and restoring the mana and tapu of individuals, whānau and communities.

This is a fulltime (37.5 hours/week), permanent position.

Remuneration:  $68,600 - $75,000 negotiable on experience

For more detailed information, please refer to the Position Description.

Mō tō mātou rōpū | About the team

This newly established team are made up of individuals who with their combined knowledge and experience of student support and academia have come together to create a supportive and energized work environment. The 7 Programme Advisers sit within a greater team of Academic Services for the faculty which consists of 6 other full-time staff. The team supports the 10 schools and departments within the faculty and delivers high outputs for the large number of students that Science attracts.

He kōrero mōu | About you
We are looking for someone who is a customer centric team player who can multitask and enjoy an everchanging environment where you will embrace challenges with technology as your friend.  You will actively contribute to and lead (where appropriate) the ongoing development and continuous improvement of services.

Ngā āhuatanga kei a mātou | What we offer

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. 

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply
Applications must be submitted online, by the closing date of 17 December 2023 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experience detailed above.

Please reach out to Sean Maguire, [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz