At Upscale, part of The Adaptavist Group,  our mission is to free teams from the friction of repetitive work so they can focus on what matters. Thousands of people around the world rely on our apps for Atlassian and monday.com to get more from their everyday tools.

We’re a small, passionate team building real solutions for today’s changing workplace. Curious, customer-focused, and united by our drive to make work easier—we call that “teamship.” It’s about having each other’s backs, stepping up when it counts, and celebrating wins together.

If you’re a practical problem-solver who loves being part of a team, Upscale might just be your next home.

What we offer you

We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.

Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.

Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

Read our full list of benefits

About the role

At Upscale, we create apps that transform everyday work platforms into seamless, powerful experiences. Our must-have apps for Atlassian Jira, Monday.com, and Slack empower users to tackle daily tasks with confidence and ease.

Are you ready to drive innovation and make a real impact in the B2B digital world? We're looking for a collaborative and visionary Product Manager to shape the future of our app portfolio. In this role, you'll collaborate with purpose, guiding products from insightful research to seamless implementation while keeping users at the heart of everything you do.

1-2 days a week at the Norwich office.

What you'll be doing

• Champion Success – Start with a short-term roadmap based on existing requirements, then define and drive a bold strategic vision for the future of our apps

• Put Users First – Deep-dive into customer needs and market trends to prioritize features that truly make a difference, ensuring our products create value and delight users.

• Lead with Collaboration – Work closely with UX, marketing, support, and development teams to bring your vision to life through clear communication and seamless execution.

• Make Data-Driven Decisions – Set meaningful goals, track performance, and continuously refine and optimise based on insights and real-world impact.

• Shape the Future – Define and evolve a compelling vision for our apps, staying adaptable and open to new opportunities.

What we're looking for

• Experienced Product Manager – You have a strong background as a Product Manager or Product Owner and thrive on collaborating, inspiring, and guiding teams.

• Driven & Goal-Oriented – You’re passionate about turning ideas into action, building plans, and delivering impactful results.

• Strong Communicator – Your interpersonal skills (both written and verbal) allow you to connect with different teams and stakeholders with clarity and confidence.

• Strategic Thinker – You know how to define success metrics and interpret complex data to make informed, user-focused choices.

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Upscale, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.

Drop us your application, we’d love to hear from you!

What to expect

We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.

You can read them here

Equal opportunities for everyone

At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.

Check out our WORK180 page

Check out our Flexa page

We look forward to your application!