Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. At Telefónica Tech we believe that technology can do great things: from extracting all the value of data to make the best business decisions, to ensuring the resilience of every organisation to build a more sustainable future. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. We are a global business with local strategic hubs in Spain, Brazil, the UK, and Germany.

In the UK and Ireland, Telefónica Tech UK&I has over 1,000 professionals helping leading brands and organisations across public sector, financial services and insurance, retail and manufacturing and commercial markets to unlock the power of integrated technology for all. We bring together in one place a unique combination of the best people, with the best tech and the best platforms. All in a simplified manner, to make a real difference to every business, every day. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

We live by our values by being open, trusted and bold. Open to new ideas and ways of doing things. Trusted by our employees, customers and partners. Bold in our decisions and actions.

A few of our Partners & Accreditations:

• One of Microsoft UK&I’s top 3 Service Providers having achieved their most highly acclaimed Azure Expert status for the last 3 years.  Also recognised as a key Fastrack and Inner Circle Partner working closely across and with Microsoft globally.
• HPE Platinum Partner and pleased to have received the HPE FY23 UK&I Solution Provider of the Year award.
• Part of the Fortinet elite VIP program and one of only 2 Ultimate Partners in the UK.
• AWS Advanced Solution provider program and Managed Service Provider program.

The role will report directly to the Security Pre Sales Manager. The Security Managed Services Presales Consultant will support the sales team by delivering pre sales expertise to drive technical conversation and solutions to client challenges in order to help successfully close business.  This will be delivered both onsite in front of clients as well as remotely. 

The Security Managed Services Presales Consultant will have responsibility for driving managed services opportunities in addition to general security portfolio opportunities by shaping responses, scoping engagements, and ensuring suitable knowledge on security products and subjects is maintained for yourself and within the sales teams. Ownership of larger requirements and tender responses will form a large portion of the day-to-day role.  

It is expected that suitable candidates will have a general understanding of Cyber Security Principles and Technologies and Services such as 

• Penetration Testing 
• Cyber Frameworks  
• Remediation and Risk Mitigation  
• Cyber Advisory 
• NIST 

Deep Knowledge of the following must be demonstrated. 

• Managed Detection 
• Managed End Point 
• Threat & Vulnerability Detection and Defence  
• Forensic Incident Response  
• Crowd Strike, IBM, Microsoft Sentinel, Microsoft Defender 

 Telefonica Tech will provide adequate training to help the presales consultant develop across all of the lines of business as well as on selected partner tooling. 

Responsibilities 

• Undertake all technical pre-sales calls and meetings for managed services and wider security opportunities. 
• Actively participate in the sales process working to proactively develop security opportunities  
• Provide accurate scoping information for the sales team 
• Provide technical due diligence information for incorporation into each sales proposal 
• Ensure the highest possible rate of conversion of opportunities to ‘won’ business 
• Take an active role in evangelising the security message throughout the business as much as the client base.  
• Drive knowledge improvement and sales enablement throughout the presales and sales communities.  
• Prepare responses to Request for Proposals and Request for Information highlighting the security capabilities of the organisation 
• Build and nurture relationships with partners and vendors in support of the product team and alliances team. 
• Collaborate with cross-functional team, such as sales, marketing, product management and service delivery, to ensure a seamless sales process. Provide input on product development, pricing strategies, and go to market plans; 
• Engage early with Service Delivery teams when scoping security solutions for customers to ensure those solutions are fit for purpose for all parties; 
• Clearly articulate and document delivery requirements to security delivery teams, providing effective handovers to ensure successful outcomes and smooth transitions into support; 
• Liaise regularly with Service Delivery teams to understand any day-to-day operational challenges and mitigate their impact, where possible, in future services and solutions; 
• Support the creation of marketing materials to support the marketing teams with wider marketing plans and strategies; 

The Security Managed Services Presales Consultant will also be required to:- 

• Remain up-to-date with specialist skills and market trends 
• Remain current with all required accreditations and certifications 
• Undertake rudimentary training in other technical pre-sales specialisms in order to provide cover as required 

Key Working Relationships 

The following groups represent the expected primary working relationships required for this job role. 

• Pre-Sales Management 
• Solution Architecture Team 
• Sales Management 
• Sales Teams 
• Marketing Team  
• Product Team 
• CTO of Cyber  
• Clients most importantly  

Essential Skills 

• Strong technical background.   
• Qualification such as CISSP would be preferred. 
• Accreditations in any of the named Vendors would be desirable. 
• Solid Experience in either presales or delivery 
• Strong communication skills, both verbal and written 
• Presentation skills to a variety of audiences including c-suite 
• Strong understanding of wider infosec domains.  NIS, NIST, SANS etc 
• Understanding of Incident Response and SOC services are essential. 
• Networking and complex IT estate architectural knowledge is essential.