Our Mission: Spread ideas, foster community and create impact

TED is on a mission to discover and spread ideas that spark imagination, embrace possibility and catalyze impact. Our organization is devoted to curiosity, reason, wonder and the pursuit of knowledge — without an agenda. We welcome people from every discipline and culture who seek a deeper understanding of the world and connection with others, and we invite everyone to engage with ideas and activate them in your community. TED is owned by a nonprofit, nonpartisan foundation. Our aim is to help create a future worth pursuing for all.

Event Assistants - TEDWomen 2023, Atlanta, GA

These are short-term, temporary contract roles for in-person, onsite support at the TEDWomen 2023 in Atlanta, GA. Event orientation and onsite work will take place between October 4 and October 14, 2023. Successful applicants will be responsible for any travel, accommodation and meal costs.

TEDWomen is coming to Atlanta and we have a variety of on-site positions available including:

• General Event Assistants
• Info Hub Support Representatives
• Food and Beverage Assistants
• Check-in Representatives
• Operations and Logistics Assistants

Event Assistants help the Event Production team produce multiple aspects of the TEDWomen experience, so we’re looking for people who are comfortable assisting high-profile guests with discretion and tact, actively listening to requests and taking the temperature of a situation before reacting. We want people who are proactive and resourceful, able to think critically and act decisively when solving problems and managing competing priorities with minimal oversight.

On-site roles involve walking and standing for long periods and being able to participate in some physical work and heavy lifting of up to 50 lbs.

Potential Responsibilities 

• Working with the TED team to execute a pre-set program production schedule 
• Accurately interpret and follow floor plans, room layouts, one-sheets and running orders for session setup, paying attention to the smallest details
• Wayfinding + assisting attendees with directions and local city recommendations 
• Tear down events or spaces, moving, packing and disassembling furniture and decor
• Take accurate debrief notes of the event as required, escalate any questions or concerns to the Event Production team 
• Use mobile devices or tablets to take attendance using TED software programs
• Interact with high-profile guests and manage stressful or time-sensitive situations with calm discretion
• Welcome and support attendees to help them feel oriented, included and comfortable
• Represent and exemplify TED’s service ethos - warm, inclusive, welcoming

Qualifications of Ideal Candidates

• Previous customer service and/or hospitality experience
• Tech-savvy with a functional understanding of laptops, tablets, and cell phones 
• Previous event production or tourism management experience
• Able to work well under little supervision, with excellent time management skills
• Strong interpersonal and communication skills
• Proactive and resourceful
• Critical thinking and problem-solving skills
• Organized and detail-oriented
• Calm, kind and discreet
• Fluent in English
• Able to stand for long periods, participate in physical work, and heavy lifting up to 50 lbs

When applying please include a cover letter that tells us what makes you unique, how your experience resonates with the needs of this role, and how you’ll support the TEDWomen community.

All your information will be kept confidential according to EEO guidelines.