• Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting people
• Take advantage of well-being initiatives designed to support your mental and physical health, ensuring a balanced lifestyle
• Work alongside diverse, passionate colleagues and leaders who inspire, support, and value your contributions.

Why join us?

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

Help shape a partnership that makes a meaningful difference when it matters most. As a key relationship lead, this role brings TAL and our partner together to create a trusted, connected experience that supports members and their families through life’s most important moments. By strengthening a long-term, sustainable partnership and ensuring our shared commitments translate into positive outcomes, you will help advance TAL’s purpose of protecting what matters and supporting Australians when they need us most. It is an opportunity to build lasting impact through genuine collaboration, shared purpose and a commitment to exceptional service.

In this role you will:

• Shape joint partnership strategies that drive sustainable growth and shared long-term value.
• Deliver strategic initiatives that strengthen member engagement, insurance propositions and digital experiences.
• Build trusted partner relationships that align priorities and advance shared goals.
• Negotiate commercial outcomes that balance partner objectives, member value and TAL’s performance.
• Champion service excellence by ensuring commitments, business plans and service standards are met.
• Influence stakeholders to resolve issues, deliver change and achieve positive partnership outcomes.

• Bring at least five years’ experience in the superannuation sector, with sound knowledge of group life insurance highly regarded
• Build trusted relationships and collaborate confidently with partners and stakeholders.
• Apply strong commercial judgement and an understanding of group insurance products and pricing.
• Analyse complex information and develop practical, well-considered solutions.
• Communicate clearly and present ideas effectively to a range of audiences.
• Create positive client experiences through a responsive, customer-focused approach.

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be: 

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change 
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community. 
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.  

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. 

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.