Welcome to This Australian Life. 

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent. 

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart.  Why not discover where we can go?

Take your Workers’ Comp experience to Life Insurance with TAL in Melbourne! Enjoy tailored training, hybrid work, and unmatched support to grow your career.

• Switch to Life Insurance—full training provided!
• Tailored training to harness your skills and ease your transition.
• Exceptional benefits: Hybrid working and career support.

Why Choose TAL?

We offer a unique opportunity to advance your career in the heart of Melbourne, where you'll be supported to thrive in a culture that values development and excellence. Here's what you can expect when you join us:

• We’re Growing: Help shape our future as TAL expands in Melbourne.
• Learn from the Best: Work with industry leaders dedicated to your success.
• Feel Supported: Thrive in a culture that values growth and excellence.

These Roles:

As a Claims Consultant at TAL, you'll take charge of a portfolio of Life Insurance claims, leveraging our innovative claims philosophy, best-in-class policies, and the Life Insurance Code of Practice to deliver exceptional outcomes.

Operating from our convenient Melbourne CBD office, your day-to-day will include:

• Ensuring compliance with external regulations, legislative requirements, and TAL’s high standards of service.
• Managing customer relationships and collaborating with internal teams to deliver the best outcomes for our customers.
• Contributing to ongoing projects and case conferences, where your expertise will directly impact claims outcomes.

We’re seeking experienced Claims Consultants with a track record of success in Workers Compensation or Life Insurance claims management. If you have strong analytical skills, a customer-first mindset, and a passion for helping others, you’ll thrive at TAL.

Qualifications & Skills:

• Proven experience in a similar claims management role (end-to-end) within Workers Compensation
• Strong communication and empathy skills, especially in sensitive situations.
• Excellent time management, problem-solving, and attention to detail.
• Allied Health backgrounds and Return-to- Work are a plus!

At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don’t check every box in the criteria above, we encourage you to apply today or get in touch with us here.   

To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.  

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice.  We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.  

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.  
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging. 

#LI-Hybrid #LI-Claims #InsuranceClaims

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.