T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a proud recipient of the prestigious Great Place To Work® Certification™. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates across Pune, Bangalore, and Nagpur, boasting a dedicated team of 3500+ employees providing services to group customers. T-Systems offers integrated end-to-end IT solutions, driving the digital transformation of companies in all industries, including automotive, manufacturing, logistics, and transportation, as well as healthcare and the public sector. T-Systems develops vertical, company-specific software solutions for these sectors. T-Systems International GmbH is an information technology and digital transformation company with a presence in over 20 countries and a revenue of more than €4 billion. T-Systems is a world-leading provider of digital services and has over 20 years of experience in the transformation and management of IT systems. As a subsidiary of Deutsche Telekom and a market leader in Germany, T-Systems International offers secure, integrated information technology and digital solutions from a single source.

Role: Salesforce Senior Developer

Experience : 6 to 9 Years

Location: Pune

Role Overview

As a "Salesforce Senior Developer," you will implement new features in the Salesforce Sales & Service Cloud and/or Salesforce Community Cloud to fulfill customer requirements as part of projects for T-Systems and Telekom Deutschland. In a team of Salesforce developers and consultants, your main tasks will be to realize new functionality using Salesforce tools for declarative development, configuration and customizing as well as coding for instance with Apex.

You will either be working for projects using either agile or waterfall-like development approaches.

Key Responsibilities

• Work in Salesforce projects during the entire software lifecycle.

• Fulfill customer requirements by customizing the Salesforce Sales and Service Cloud and Community Cloud using configuration and declarative development.

• Bridge functional gaps of the Salesforce application that cannot be realized with configuration and declarative development with the help of coding and programmatic extensions using Apex, Lightning Components, etc.

• Implement integration with partner applications using RESTful or SOAP-based services and possibly other integration technologies to embed Salesforce into the existing application landscape of Telekom Deutschland or T-Systems.

• Take responsibility for coding, unit testing, debugging and the creation of the technical documentation for one or more technical or functional modules of the application.

• Provide technical expertise and guidance to our business in the context of the implementation of the customer-specific solution.

• Use Salesforce deployment tools such as Salesforce DX to transport development artefacts from sandbox environments to other sandboxes or the production environment.

• Assist in specification and design of business and technical requirements in cooperation with the Salesforce Application Consultants and the contact persons of T-Systems and TDG.

• Collaborate with our Salesforce Application Consultants in analyzing functional gaps and advising the customer on the optimal closure of gaps as close as possible to Salesforce Standard.

• Participate in the creation of test cases and the implementation of test automation for the defined test cases.

What We Expect From You

You have a degree in informatics, computer science, or a comparable qualification and have more than 6 years of work experience as a software developer. You have extensive knowledge of the Salesforce Platform, Sales Cloud, Service Cloud and/or Community Cloud. In detail, you will convince us with the following experience and skills:

• Practical experience in the implementation of the Salesforce Sales & Service Cloud and/or Community Cloud as a Salesforce Developer for at least 4 years.

• Very good knowledge in customizing Salesforce Sales & Service Cloud and/or Community (reports, dashboards, workflows, process automation) with declarative development for more than 4 years.

• Strong skills in relevant Salesforce developer tools such as Visual Studio Code, Workbench, Ant Migration Tool, etc., including know-how in Lightning Web Components, Apex classes and Visual Force.

• Advanced experience with the programmatic implementation of API Services based on REST or SOAP or the use of Mulesoft as an integration platform.

• Solid know-how in detailing user stories and/or writing technical design documents as a basis for implementation.

• Knowledge and willingness in the use of modern, agile methods such as SCRUM, or the Design Thinking approach.

• Knowledge of reporting tools and ideally experience in Einstein Analytics are desirable.

• Relevant certifications such as Salesforce Platform Developer I or Salesforce Platform Developer II are a plus.

• Previous exposure to the telecommunications industry, especially customer-facing processes, is advantageous.

• Good verbal and written communication skills in English (min. C1).

Personal Qualities

On a personal level, you are characterized by very good collaboration skills, so that you can quickly find your way into distributed teams. Your communication skills allow you to understandably convey issues and present solutions clearly. You have already gained intercultural experience in projects and follow a customer-oriented approach in your daily work. The willingness to go on business travels rounds off your profile.