Quality Assurance Assistant

Brakes are currently recruiting for a Quality Assurance Assistant to join the team on site in Hemel Hempstead, on a Full Time Permanent basis.

In this role you will carry out QA Assessments of products to ensure Quality Vs Specification and reject when out of spec. You will monitor a range of products which could include fresh produce, fresh meat, chilled, frozen and ambient products to ensure consistent customer quality delivered. As a Quality Assurance Assistant, you liaise and report the findings to the Sysco GB Technical Teams as well as supporting any requests made by them.

Key Accountabilities;

• Carryout product assessments against specifications and conduct store walks.
• Analyse Customer complaint data (linking with NDCs QAs)
• Liaise with category TMs and suppliers re specification and product standards and carry out any requests from them including the weekly surveillance photographs.
• Adhoc reporting or assessment, based on Company need; for all products including fresh produce and meat (Spot check any agreed high-risk customers; new / onboarding and those picked up directly with sales colleagues).
• Admin of rejection and QC Hold process to business and suppliers.
• If involved in produce, monitor and assess quality of produce daily, including compliance to specification and stock rotation, monitoring products stocked and the quality of inbound produce.
• Carry out follow up assessments where appropriate on next batches.
• Monitor and assess stock for the regional depots.
• Housekeeping of the QA facility and monitoring of equipment.
• Support any training given at the depot in ensuring the above.
• To work with NDC QAs, TMs, FD Tech, and the depot Management team.
• Adhoc requests to support Technical Function at depot as requested by Supervisor / Manager.

You;

Essential to your success is experience in food operations or working with food, along with basic proficiency in Microsoft Office applications such as Excel, PowerPoint, and Word. A background in the food industry would be advantageous. You are customer-centric, always putting both internal and external customers first, with a genuine passion for food and a people-oriented approach. Driven by performance, you consistently aim to deliver excellent results. You communicate effectively and professionally, whether by phone or email, and are self-motivated with the ability to work autonomously. Your tenacity and flexibility help you adapt to changing demands and challenges.

At Sysco GB everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco GB and we recognise that Sysco GB can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.