At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Consulting, Design, Cloud, Data, and Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Blockchain and Artificial Intelligence to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,200+, and has 60 offices in 20 countries within key global markets.

For more information on the company, please visit our website or LinkedIn community.

Why join Synechron ?

We are in constant search for talented and enthusiastic people who are passionate about working with our clients and being the best ambassadors for our company.

Your mission: 

To reinforce the Synechron Switzerland team, we are looking for a BA Application Support / FX Specialist. Our mission is for one of our clients, a Private Bank in Geneva.

Your responsibilities:

• Acting as a technical and application expert, supporting the trading desk with technical, application and trading-related issues, as well as new initiatives and system enhancements.
• Collecting requests, questions, and incidents from business users, and prioritizing them according to urgency, impact, and management requirements.
• Analyzing issues at the first and second level for eventual closure, documenting cause and resolution.
• Collaborating closely with development teams to resolve complex issues and suggesting system or process improvements based on user feedback.
• Working with the Risk Office to ensure any concerns they have are immediately addressed.
• Producing and maintaining technical documentation and operational procedures related to supported applications and systems.
• Developing and implementing process improvements to increase operations efficiency and automation.
• Participating in the product lifecycle, including testing new releases, validating system integrity, coordinating change management activities, and supporting user training.
• Coordinating and performing the installation and configuration of trading systems according to the bank’s specific requirements for product rollouts, upgrades, and maintenance in both test and production environments.
• Collaborating with external vendors, brokers, and exchanges to ensure efficient and reliable trading solutions, as well as coordinating system upgrades.
• Participating in FX-related projects and conducting business analysis on specific trading topics in close collaboration with the FX Product Owner and IT teams.

Your profile and skills:

• You have knowledge of FX markets and electronic trading environments.
• You have experience working with vendor trading solutions such as SmartTrade, Integral, Bloomberg, or Broadridge ULBridge.
• You demonstrate a solid understanding of financial risks in trading environments, including operational, market, and counterparty risks, and you are able to identify where these risks arise within trading workflows.
• You have good knowledge of the FIX protocol.
• You have experience with the Broadridge suite (ULBridge / ULDashboard), which would be considered a strong asset.
• You demonstrate analytical and problem-solving skills.
• You have a customer-service mindset.
• You are collaborative, team-oriented, and comfortable working with business users, IT teams, and external vendors.
• You are self-motivated, proactive, and able to work independently.
• You have excellent written and verbal communication skills.
• You are fluent in both French and English.
• You are a Swiss resident or willing to relocate.

What we offer you:

• An enriching, dynamic, and stimulating professional experience.
• Professional stability with a long-term contract.
• Monthly support to finance your lunches.
• The opportunity to be part of a multicultural, supportive, hardworking team driven by values.
• Up to 3 days of training per year.
• A competitive salary package.
• Free and unlimited access to our global E-learning platform -> Over 16,000 modules available.
• Annual license to access our banking/finance profession training platform to enhance your knowledge of various banking/financial professions and stay professionally updated.
• Support, proximity, regular feedback, and exceptional event.
• A certified working environment - GREAT PLACE TO WORK.

If you believe you are the right candidate, please submit your application! We look forward to receiving your application.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.