At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Consulting, Design, Cloud, Data, and Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Blockchain and Artificial Intelligence to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

For more information on the company, please visit our website or LinkedIn community.

Why join Synechron ?

We are in constant search for talented and enthusiastic people who are passionate about working with our clients and being the best ambassadors for our company.

Your mission: 

To reinforce the Synechron Switzerland team, we are looking for an IT Process Analyst. Our mission is for one of our clients, a Private Bank in Geneva. 

You will be part of the delivery team as an IT Process Analyst, responsible for analyzing, documenting and improving end-to-end operational processes related to funds, mandates and distribution activities.

Your responsibilities:

• Mapping and documenting key business processes related to funds and mandates, investor onboarding and KYC, account opening, and mandate lifecycle events.
• Analyzing current-state processes to identify bottlenecks, control gaps, failure points and improvement opportunities, and proposing pragmatic and efficient solutions.
• Leading and supporting process improvement, automation and digitalization initiatives (RPA, AI, workflow automation, data integration), including requirements gathering, UAT coordination, implementation, post-go-live monitoring and daily support activities.
• Providing ad-hoc business analysis and impact assessments for new product launches and distribution initiatives.
• Supporting change management activities by preparing training materials, running workshops and training operations and distribution teams on new or revised processes.

Your profile and skills:

• You hold a Master’s degree in Economics, Finance, Engineering or a related field.
• You have relevant experience as a Business Analyst or Process Analyst within fund administration, transfer agency, fund operations or fund distribution, acquired at an asset manager, bank or fund administrator.
• You demonstrate an understanding of fund products and structures (UCITS, AIFs, SICAVs and other collective investment schemes), as well as fund accounting principles and lifecycle events.
• You are experienced in drafting epics and user stories and facilitating story mapping workshops with diverse stakeholders.
• You have experience working in agile environments and applying agile methodologies.
• You possess expertise in process mapping and process improvement methodologies (Lean, Six Sigma, BPM), with experience driving end-to-end process transformations.
• You are proficient in data extraction and analysis tools (Excel, SQL, Swagger, Tableau or other BI tools) and are familiar with data mastering systems.
• You are familiar with automation solutions such as RPA, workflow engines and BPM tools.
• You demonstrate analytical and problem-solving skills.
• You have excellent communication and presentation skills.
• You speak English and French fluently.
• You have a Swiss Residency.

What we offer you:

• An enriching, dynamic, and stimulating professional experience.
• Professional stability with a long-term contract.
• Monthly support to finance your lunches.
• The opportunity to be part of a multicultural, supportive, hardworking team driven by values.
• Up to 3 days of training per year.
• A competitive salary package.
• Free and unlimited access to our global E-learning platform -> Over 16,000 modules available.
• Annual license to access our banking/finance profession training platform to enhance your knowledge of various banking/financial professions and stay professionally updated.
• Support, proximity, regular feedback, and exceptional event.
• A certified working environment - GREAT PLACE TO WORK.

If you believe you are the right candidate, please submit your application! We look forward to receiving your application.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.