Symbio is a software company revolutionizing global communication. Our platform offers a comprehensive communication stack, spanning carrier infrastructure to enterprise collaboration, serving diverse Asia-Pacific regions. Combining telecom and software expertise, we drive the evolution of modern communication.

Symbio operates under the Aussie Broadband Group, a rapidly expanding technology services provider with a market capitalization exceeding $1 billion (AUD), listed on the Australian Stock Exchange (ASX: ABB).

We are looking for a Technical Business Analyst (TBA) to join our team in Sydney.  Reporting to Data Governance Lead, this role provides process and technical domain support, working closely with the Product Team, analyse and elicit business requirements, conduct detailed gap analysis, engage stakeholders, and produce agreed documentation and process improvements which supports Product Owners and Managers in the development and reporting of the products.

What you'll do as a Technical Business Analyst (TBA):

• Work with customers and internal teams to gather, validate, and document new product development requirements.
• Improve existing products, processes and documentation within Symbio
• Analyse and elicit business requirements and develop and document processes.
• Engage with a range of stakeholders across the business. 
• Produce agreed documentation that supports Product Managers and other stakeholders in the development and ongoing lifecycle support of Symbio products.
• Perform system analyses on software, voice applications, and web services.
• Efficiently integrate new systems and applications with business operations and services

What you'll need to succeed:

• Tertiary qualifications in IT, Business or Business Analytics, Data
• At least 2 -3 years of experience in a similar role.
• Possesses good Verbal and written communication skills.
• Excellent stakeholder management
• Strong analytical skills for process development
• Well-developed problem-solving skills
• Excellent time management skills, with ability to work in a team environment.
• Understanding of process mapping / change management methods & tools e.g. Visio
• Experience with data analytics and Data Warehouse
• Previous experience in an IT or Telecom experience (beneficial)

What's it like to work here?
As a Symbion, you have flexibility to shape when, where and how you work. Symbions can choose to be primarily remote, primarily office-based, or a mix of both.

You also have the freedom to shape your development. Every Symbion is able to design a unique and customised learning journey to build new skills and reach career goals.

Plus, you’ll enjoy a range of benefits including share options, generous parental leave, paid birthday leave, regular social events, social clubs and a comfortable, fun and diverse working environment.

If this sounds like the next great step in your career, we'd love to hear from you. 

Apply Now!

Symbio is an equal opportunity employer. All applications will be treated with the strictest confidentiality. You will need to have current work rights to work in Australia and be prepared to undergo relevant background checks.  No recruiters please.

Life at Symbio

Symbio is committed to a strong culture that is diverse and inclusive and we encourage our employees to bring their whole self to work.

We ensure our employees have equal access to a range of learning and development opportunities, and encourage everyone, regardless of gender, ethnicity, disability, sexual orientation or life stage to embrace these opportunities, enabling them to develop themselves and their career.

Our employee’s happiness, health and wellbeing is important at Symbio.  We provide all employees with flexible working options to ensure that work doesn’t compromise life outside Symbio and also supports their wellbeing.  We regularly enhance our employee benefits such as an employee share gift plan, paid birthday leave, up to 12 weeks paid parental leave for both parents as the primary carer, reward and recognition programs and social clubs.

At Symbio, our diverse backgrounds and unique experiences allow us to continue to innovate and create the brands, networks and technologies to power the future of global communications.