Building the bank of tomorrow takes more than skills. 

It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +650’000 clients, through our performant and secured digital platforms.

Our +1200 employees work in a flexible way, without dress code and in multicultural teams. 

By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. Have a look behind the scenes by checking Humans of Swissquote on Instagram.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don’t be shy, apply!

You will join the Banking Solutions team, whose mission is to ensure the stability, efficiency, and continuous improvement of critical banking applications.

The team works closely with a wide range of cross-functional stakeholders, including internal users (primarily Finance, ALM, Back Office, and Compliance), software developers, auditors, and technical IT teams.

In this role, you will contribute both from an operational and technical perspective, ensuring smooth day-to-day operations while supporting project implementations and driving automation initiatives.

You will play a key role in aligning business needs, regulatory requirements, and technical solutions.

Responsibilities

• Gain a strong understanding of end-to-end operational business flows in order to actively contribute and propose appropriate technical solutions that meet both business and regulatory requirements.
• Manage and monitor support tickets, handling them directly when possible and coordinating with technical or development teams when escalation is required.
• Participate in project implementations, including functional and technical analysis, testing phases, and go-live preparation.
• Administer, support, and maintain several core banking and satellite applications, including:
  • T24
  • Bobatools
  • GTExchange
  • GTFrame
  • GTMatch
  • Hypersuite
• Actively promote a culture of continuous improvement by identifying inefficiencies, suggesting enhancements, and implementing best practices, including automation where relevant.
• Define, monitor, and maintain KPIs to measure system performance, operational efficiency, and service quality.
• Participate in internal and external audits, providing required documentation, explanations, and operational support.

• More than 3 years of experience in the banking sector, preferably in an operational or application support role.
• Highly organised and autonomous, with the ability to manage priorities independently.
• Curious and solution-oriented, with a strong interest in understanding complex systems and problem-solving.
• Strong stress management skills, able to operate effectively in a demanding and time-sensitive environment.

SQ2