As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients.

Swissquote Bank Europe is the EU bank of the Swissquote Group (listed on the SIX Swiss Exchange), and has been at the forefront of online investing for 25 years.

Powerful multi-asset digital platforms and personalised banking come together to deliver private clients, intermediaries and financial institutions a more efficient way to manage wealth.

The Sales Support Officer will play a crucial role in supporting our sales team by providing administrative and operational assistance. Key responsibilities include:

• Support the sales team in managing client accounts, preparing documentation, and coordinating with internal departments to ensure seamless service delivery.
• Serve as a point of contact for clients and partners, addressing inquiries and supporting client meetings and presentations.
• Conduct market research to identify potential clients and analyse market trends to aid in strategy development.
• Maintain accurate records of sales activities and prepare account-opening documents for various clients.
• Collaborate with a small, dynamic team to support overall business objectives and contribute to a positive work environment.

Experience:

• Proven experience in a sales support or administrative role within the banking or insurance sectors
• Experience working with family offices and external asset managers is highly desirable

Attributes:

• Detail-oriented with a proactive approach to problem-solving and adaptability to a fast-paced environment
• Excellent communication skills, including spoken and written English; additional languages are advantageous
• Highly organised with strong interpersonal skills and the ability to work independently and as part of a team
• Demonstrated commercial acumen and understanding of client experience
• Professional manner with the ability to negotiate, influence, and maintain consistency in approach

• A chance to work in a high-performing team in a collaborative environment.
• A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more
• A great work environment in our offices located at Luxembourg’s Kirchberg financial district.

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