Swissquote Bank Europe serves 15,000+ clients who have chosen to manage their own investments in stocks, ETFs, investment funds and cryptocurrencies thanks to our online platform.

We are looking for an individual with a high level of integrity and professionalism to join our Operations Management team.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don’t be shy, apply!

We are looking for a new team member to  join our Operations team to support the onboarding of new clients and maintenance of our growing client base.

The successful applicant must be able to accurately follow procedures and checklists to complete onboarding of new clients and updates to accounts.  Senior experience in financial services is not required, but previous experience in CDD, EDD and AML is an advantage, preferably in onboarding of complex client relationships.

Responsibilities:

• Process new applications of individual and corporate clients, as well as new B2B relationships,
• Handle amendments to existing accounts,
• Perform quality assurance (4 eyes checks) on processed applications and amendments,
• Provide additional support to other areas of the team where required.

• Good knowledge of AML/ATF/KYC requirements and EU Regulation,
• Good Understanding of Banking privacy and data protection legislation in Luxembourg,
• Good understanding of the regulatory environment and associated risks that require managing,
• Understand the principles of Treating Customers Fairly,
• Understand Banking and Financial Operations (including Electronic Payment Technology),
• Experience opening and maintaining corporate accounts is an advantage,
• Experience opening and maintaining B2B accounts is an advantage,
• Able to work in an English speaking environment. Any other language is an advantage,
• Strong Accuracy and attention to detail,
• Critical analytical approach to problem solving,
• Organisational and planning skills,
• Self-motivation and positive contribution to improving the working environment,
• Flexible approach to work routines and schedules,
• Strong written and verbal communication,
• Strong team working skills.

SQ3