Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

• Responsible for answering customer support chats for general queries related to retail products
• To provide a quality customer service & support via Chat to ensure that customer’s issues or complaints are resolved in timely manner.
• To provide, maintain a quality service to all clients.
•  To provide quality customer assistance and support via chat to bring resolution to escalated customer product and service issues in a friendly and efficient manner
•  Aptly trained and updated in industry specific technology and in client’s processes, applications/ utilities and products.
• Maintain high level of expertise, soft-skills and Chatting etiquette skills
• Escalate appropriate issues to team leads

HSC or Any Graduation

All your information will be kept confidential according to EEO guidelines.