Superloop is Australia’s modern challenger telco and internet provider that’s unleashing the unlimited possibilities of the internet.  Superloop is all about experience – we’re not just a utility – with a promise to be super from the ground up.  We’re more than a telco, and we deliver quality service across our consumer, business, and wholesale teams.  This role sits in our Enterprise - Business team, responsible for the delivery of business opportunities, customer management and engagement, and solution implementation and support.

Who we are

Everything is more fun when you’re part of a team.  And we have a pretty good one here at Superloop!  We know that when we lead by example, encourage every voice, and act as a unified unit, we can achieve anything.

We’re looking for team members to contribute to and deliver our mission.  Working alongside a team of skilled professionals who are encouraged to think outside of the box, you’ll receive competitive work perks, professional growth, and relevant certification training allowance.

We have a team-oriented culture with incredible, dedicated staff, committed to delivering exceptional customer service and experience to our customers.

What is the role?

We are seeking a highly motivated and appropriately experienced Security Analyst who has experience working in the consulting industry or with a managed services provider.  This role is critical to ensuring that security is part of our design.  With experience in a variety of security technologies, this role will lead efforts to identify, evaluate, design, test and implement cyber security services to secure our customers and internal infrastructure and offerings.

This is a hands-on role, working to protect our customers and enhance our security posture in a service environment.  This will include cloud security, M365 security, and other security technologies such as Azure Sentinel, Tanium Unified Endpoint Management, Fortinet Suite of products and SIEM logging environments.

You will collaborate with internal teams to deliver Cyber Security Threat Management platforms including Tanium, Microsoft Sentinel, and associated technologies to our customers.  You will champion the delivery of these security technologies, including the deployment and configuration, governance, and setup of alerting and reporting required to meet the business and customer needs, and then documenting the delivered solution for ongoing support and handover to the NOC/SOC.  You will be responsible for specifying and advising on the design of security controls and ensuring controls operating effectiveness through regular testing and review.

Who are we looking for?

As a Security Analyst, you will bring your knowledge and expertise to support both your peers and our customers; customer experience is key to this role, and we pride ourselves on delivering exceptional service of quality IT solutions.

You will have 5+ years as a Security Analyst or equivalent, and a background in the delivery of projects for multiple customers at the same time.  You will be proactive and like to get hands on, with knowledge of cloud security, M365 security, and Network firewall administration. 

The ability to engage customers and colleagues to find the best solutions, maintain knowledge of emerging technologies, and being creative and innovative is a must!

Your core responsibilities for this job will be:

• Implement and manage the SIEM environment, logging, and SOC handover for our customers
• Implement and tune custom detections and analytics rules based on developed use cases in Microsoft 365 Defender and Microsoft Sentinel
• Collaborate with the systems and network teams to develop and implement system-specific security monitoring approaches
• Determine and drive team priorities, including implementation of toolsets and ingestion of log sources, to improve capability
• Work with Pre-Sales team on solutions and alignment to existing and pipeline security solutions
• Stabilise and uplift the maturity and capacity of the existing security function
• Help develop, Implement, and maintain SOC policies, processes and procedures related to our security environment
• Design, Implement, deliver, document, and support multiple projects in parallel

The key requirements for this job include:

• Experience working on multiple parallel customer projects for security / cyber security
• Good working knowledge of cyber security principles and standards
• Demonstrated experience managing and implementing SIEM environments & Australian Cyber Security Centre’s Essential 8
• Cloud technologies, such as Azure
• Microsoft Sentinel, Microsoft Defender, and Microsoft 365 Security Services
• Microsoft Active Directory and Azure Active Directory
• Basic Linux and supporting technologies (DNS, TCP/IP, MySQL, etc.)
• Basic virtualisation experience (VMware)
• Experience with Tanium, and Tanium Certifications, will be highly regarded
• Manage Penetration Testing and Delivery 
• Run continuous Penetration Testing as a Service 
• Work with our team in Manila on SIEM and SOC management processes and improvements 
• If they are CREST certified, or willing to become certified, that would be looked on favourably 

What we offer

• A friendly and supportive team environment with the opportunity to work with the IT industry’s latest technologies!

We’re progressive.  We understand that life exists outside of work which is why we provide flexible WFH options

We’re easy going.  We pride ourselves on creating a fun, casual and relaxed environment. Ditch the corporate attire if you want to - embrace it if that’s your thing. What matters most is that you’re comfortable when you come to work

We welcome diversity.  We encourage and seek out diverse backgrounds and opinions because we know differences challenge us and help us grow

We give back.  One of the many benefits of being a Superlooper is getting free internet for your home and a free 4G mobile SIM plan just for being part of the team

We win together.  Everything is more fun when you’re part of a team. And we have a pretty good one here at Superloop! We know that when we encourage every voice and act as a unified unit, we can achieve anything