At Universum we help ambitious employers attract the right talent through unparalleled insights, expertise, and data-led actions. 

At Universum we are passionate about creating winning employer brand strategies for our clients across nearly all corners of the world. We support our clients in identifying what people will love most about working for them. We then help them package and activate these messages to best attract the perfect candidates.

Being a part of Universum means you will be part of something great and exciting, in a company large enough to have credibility and reach, but still agile enough to allow you to have a voice that’s heard and opportunities to help shape how we grow. 

• Drive project success for the client and for Universum’s business goals.  
• Delivering on KPIs: Set, monitor, and ensure the achievement of project-related Key Performance Indicators (KPIs), including project completion rates, adherence to timelines, quality, and meeting budgetary goals. 
• Margin and revenue: Manage project budgets and resources effectively to optimize project margins and contribute to revenue generation goals. 
• Client satisfaction (NPS): Measure, analyze, and enhance client satisfaction through Net Promoter Score (NPS) metrics, ensuring that project deliverables consistently meet or exceed client expectations. 
• Client management & upselling: Cultivate strong client relationships, understand client needs, identify opportunities for upselling additional services or products, and collaborate with the sales team to capitalize on these opportunities. 

• Bachelor´s or Master´s degree in Communications, Marketing, Advertising or the equivalent as the basis for your career in a relevant field 
• Project management: Proficiency in project management methodologies, tools, and software for effective project planning, execution, and monitoring. 
• Financial management: Ability to manage project budgets, forecast costs, and optimize resources to ensure project profitability and contribute to the financial targets. 
• Client relationship management: Experience in building and maintaining client relationships, understanding client needs, and implementing strategies for upselling to drive additional revenue. 
• Collaboration: Foster collaboration and motivate team members toward achieving project objectives. 
• Communication: Excellent verbal and written communication skills for effective client interactions, team collaboration, and presentation of project updates. 
• Problem-Solving: Ability to identify challenges, proactively address issues, and find innovative solutions to ensure successful project outcomes. 
• English native or Business English, other language proficiencies are a plus  

What we offer 

• Competitive salary
• 30 days’ vacation
• Competitive pension solution
• Wellness grant
• Central office location
• Flexible working hours and hybrid work culture (mix of on-site and remote work)
• A vibrant international culture with global reach

“We radically include” is one of our seven values. We always strive to be intentionally inclusive and embrace differences. Therefore, we encourage people with different backgrounds, identities, and ethnicities to apply.

***Please note that we will start reviewing applications after the holidays, after January 8th 2024***