Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To serve as the primary control and coordination point for P&C benefits administration within country. Manage the end-to-end benefits value chain through accurate transaction processing, financial reconciliation, and
vendor management. Provide advisory support to employees / line managers on benefit offerings, and support Pension Board activities to ensure compliance, data integrity, and a positive employee experience within the Payroll and Core Master Data systems.

• Oversee the end-to-end administration of medical, retirement, and risk benefits to provide employees with consistent and reliable access to their contracted value proposition.
• Manage the enrolment of all eligible employees into specific benefit schemes to maintain immediate coverage and compliance with employment contracts.
• Perform regular reconciliation of benefits payments against internal records, verifying pre-payment requirements and conducting post-payment quality reviews to identify and resolve financial discrepancies, variances, and exceptions.
• Execute first-line quality assurance checks on all benefit-related data captures within P&C systems to maintain a high standard of data integrity and accuracy.
• Monitor service provider performance against established Service Level Agreements to uphold the quality of support and service delivery provided to bank employees.
• Act as the primary point of contact for employee benefits-related queries, providing guidance on processes like bursaries and funeral claims to deliver a positive employee experience.
• Maintain accurate benefit master data on the P&C Payroll and Core Master Data system to provide a reliable source of truth for payroll processing and statutory reporting.
• Generate comprehensive benefits reports for EXCO and management forums to inform strategic decision-making regarding benefit utilisation and associated costs.
• Facilitate benefit awareness sessions and develop communication materials to educate employees on the full value and correct utilisation of their available benefits.
• Identify opportunities for automation within the benefits data management process to increase operational efficiency and reduce the risk of manual processing errors.

Type of Qualification: Business Commerce, Finance and Accounting, Human Resources,
Psychology, Social Sciences
Post Graduate Degree: Finance and Accounting, Human Resources

Experience Required
5-7 years' experience in P&C Operations with a strong focus on Benefit Administration, Payroll,
or Financial Reconciliation. Proven experience handling large-scale data sets and complex vendor reconciliations.
 

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Conveying self confidence
• Checking things meticulously
• Team working
• Influencing stakeholders
• Documenting facts
• Providing insights
• Generating Ideas
• Interpreting Data
• Producing Output

Technical Competencies:

• Business acumen
• Challenges thinking & Assumptions
• Research & Information Gathering
• Compensation & benefits
• Consulting agility
• Employee centricity
• International remuneration
• Knowledge of P&C polices
• Labour relations & procedures
• Organizational awareness
• P&C process improvement
• P&C Operations technical knowledge