Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Agent Network Manager (ANM) is responsible for the growth and management of the independent agent network in and around assigned geographical location and region

Candidate will be responsible for independent agent prospecting and relationship management. The Agent Network Manager will be required to work with stakeholder units for independent agent code creation, commission payment, agent form processing in addition to the resolution of all support required.

Type of Qualification: Minimum of First degree (Experience in product & management, and retail banking would be an added advantage)
Field of Study: Social Science
Type of Qualification: First Degree
Field of Study: Consumer Services

Experience Required
Minimum of 4 Years

·Project Management · Budgeting & Reporting· · Customer Insight Analytics·, Elicitation

· MS Office Suites (Visio, Word, Excel, PPT & Project)

Behavioural Competencies:

•           Good sales and negotiation skills

•           Customer Focus and Customer Service

•            Problem Solving, People Skills, Teamwork and People Management

•           Excellent communication skills

•           Initiative/proactive

•           Analytical skills/problem solving

•           Resilience, tenacity and integrity 

•           Communication (oral and written)

•           Conflict management

•           Organization & Coordination Skills

Technical Competencies:

• Business Acumen (Audit)
• Cross and Up-Selling
• Loan Processing
• Product and Services Knowledge
• Product Knowledge (Consumer Banking)
• Risk Identification
• Sales Planning and Reporting
• Project Management

• Budgeting & Reporting·

• Customer Insight Analytics·, Elicitation

• MS Office Suites (Visio, Word, Excel, PPT & Project)