Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To serve as the single accountable owner and authoritative source for the enterprise-wide GenAI capability within the Employee Experience domain. The role establishes a centralised governance and operations function to manage general-purpose GenAI tools (e.g., Microsoft Copilot, Perplexity, Claude), ensuring adoption is safe, measurable, and value-driven across the Standard Bank Group.

• 10–12 years in IT, consulting, or digital leadership within complex organisations, including 5+ years in senior management or platform ownership roles.
• Understanding of enterprise AI/GenAI/SaaS platforms and experience applying governance, standards, or operating models for technology platforms.
• Proven ability to influence and collaborate across cross-functional and federated teams to align priorities and drive outcomes.
• Experience managing vendors, contracts, and commercial performance, with strong knowledge of licensing, cost optimisation, and partner delivery models.
• Working knowledge of regulated environments with the ability to partner effectively with Risk, Security, and Compliance teams.

Behavioural Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Developing Expertise
• Developing Strategies
• Directing People

Technical Competencies:

• AI Foundations
• AI Lifecycle Management
• AI Optimisation
• AI Platforms
• Policy Development
• Promote Good Governance, Risk & Control
• Root Cause Analysis
• Quality Management
• Stakeholder Management
• Project Reporting