Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To clarify business requirements, documenting associated user stories and acceptance criteria, through in-work collaboration with business stakeholders, cross functional teams and product owners contributing to the accurate and effective end-to-end delivery of expectations. To assume the role of scrum master within the Feature team if required

Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Experience & Software Design
Technology
5-7 years
Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams

5-7 years
Proven experience in requirements elicitation, gathering, documentation and management and analysing business needs and provide solutions, working in an agile environment.

Feature Analyst Skill Set Summary - Consumer Payments Modernisation

  Core Technical Competencies:
  - Deep understanding of the full software development lifecycle (design, development, testing, deployment)        with hands-on participation
  - Strong API knowledge - RESTful principles, API specifications (Swagger/OpenAPI), payment-specific                patterns (idempotency, webhooks)
  - Ability to identify technical debt and design flaws early in the requirements phase
  - Experience defining non-functional requirements (performance, security, availability, scalability) with ability        to balance technical trade-offs

  Requirements & Stakeholder Management:
  - Expert at requirements elicitation across complex, cross-functional environments (Product, Risk,                         Compliance, Operations, Technology)
  - Skilled at driving consensus among conflicting stakeholder priorities
  - Strong ability to translate between technical and business language (bilingual fluency)
  - Experience with regulatory compliance (PCI-DSS, PSD2, AML) and translating regulations into user stories
  - End-to-end systems thinking with techniques to ensure completeness and traceability

  Data-Driven Decision Making:
  - Uses data and analytics proactively to inform requirements and prioritization
  - Experience working with Data/Analytics/BI teams to define metrics and KPIs
  - Intellectual courage to challenge assumptions using data
  - Understanding of payment platform metrics (operational: availability, latency, error rates; CX: conversion,          drop-off, satisfaction;
    business: transaction volume, revenue)

  Agile & Team Collaboration:
  - Scrum Master experience - facilitating ceremonies, removing blockers, driving team velocity
  - Contributes to high-performing team culture (psychological safety, accountability, shared purpose)
  - Growth mindset - learns from failures, uses retrospectives to iterate and improve

  Payments Domain Knowledge:
  - Understanding of payment systems modernization challenges (legacy systems, technical and                            organizational  constraints)
  - Knowledge of real-time payments and instant settlement requirements
  - Experience with payment flows across channels, back-end systems, and third-party rails

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Embracing Change
• Exploring Possibilities
• Inviting Feedback
• Making Decisions
• Pursuing Goals
• Resolving Conflict
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• IT Business Analysis/ Feature Analysis
• IT Knowledge
• Requirements Gathering and Management
• Research & Information Gathering
• Stakeholder Management (IT)