Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide specialist advice to the Managed Services Function within South Africa in order to ensure adherence to the governance requirements and optimal performance by Third-Party Vendors with specific focus on strategic relationship management, vendor risk management, adherence to all Procurement processes, standards, service level agreement measurement and reporting to ensure consistent internal and external client experience.

• Bachelor’s degree in Purchasing and Procurement or equivalent relevant qualification.

Experience Required

• 3–4 years’ experience in vendor management and strategic sourcing, with a strong track record in managing third-party vendors and monitoring service delivery against agreed Service Level Agreements (SLAs).
• 5–7 years’ proven experience in production and operational environments, preferably within the service industry and/or fast-moving consumer goods.
• 3–4 years’ experience working cross-functionally, fostering collaboration and engaging effectively with a wide range of stakeholders, including senior executives.
• At least 5 years’ experience operating in customer-facing environments across geographic boundaries, managing multiple client interfaces and responding to complex, variable operational challenges.
• At least 3 years’ experience applying standard business processes, governance, and work prioritization best practices within a regulated or large-scale organizational environment.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Convincing People
• Developing Expertise
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interacting with People
• Making Decisions
• Providing Insights

Technical Competencies:

• Business Acumen (P&C)
• Dispute Negotiation
• Process Governance
• Procurement Knowledge
• Risk Management
• Supplier Relationship Management