Administrator, Operations SSE

  • Contract
  • Business Segment: Insurance & Asset Management

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

As part of Standard Bank's insurance and asset management business unit, IAM, the Investment Platform business is able to leverage the latest global technologies and worldwide partners to deliver an investment platform based on modern architecture and straight through processing.

Job Description

To deliver operations administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Process documents and instructions to ensure that transitions received are actioned within the agreed timelines, providing effective communication to clients and advisors, ensuring that high Standards of Client service are maintained at all times.

Qualifications

Type of Qualification: Secondary/High school/A levels/Matric


Experience Required: Service Management

1-2 years
Experience in Financial Service Operations

Additional Information

Behavioural Competencies:

  • Documenting Facts
  • Embracing Change
  • Examining Information
  • Following Procedures
  • Interacting with People

Technical Competencies:

  • Business Intelligence
  • Client Relationship Management
  • Continuous Improvement
  • Creative Problem Solving
  • Operations Commercial Acumen
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