Head, Card & Payments
- Full-time
- Business Segment: Personal & Private Banking
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To execute the Card and Payments strategy in country in alignment with business lines (i.e. Personal and Private Banking - PPB), and country objectives.
Key Responsibilities:
- Lead the development and implementation of comprehensive Card and Payments strategies aligned with organizational goals and market opportunities
- Manage and mentor a high-performing team, fostering a culture of innovation, accountability, and continuous improvement.
- Oversee product portfolio management, including credit cards, debit cards, prepaid solutions, and digital payment offerings.
- Drive revenue growth and profitability through effective pricing strategies, customer acquisition, and retention initiatives
- Establish and monitor key performance indicators (KPIs) and metrics to ensure business targets are achieved.
- Manage third-party partnerships and sales channels to expand market reach and distribution capabilities.
- Ensure compliance with regulatory requirements and industry standards in all Card and Payments operations.
- Collaborate with cross-functional teams including Risk, Operations, Technology, and Marketing to deliver integrated solutions.
- Conduct competitive analysis and market research to identify emerging trends and opportunities in the payments industry.
- Manage budgets and allocate resources effectively to maximize return on investment.
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Products
Personal and Private Banking
8-10 years
Experience in the management of Card and Payments as a product, including the payments industry, third party sales channels and partnerships.
Additional Information
Behavioural Competencies:
- Articulating Information
- Challenging Ideas
- Developing Strategies
- Embracing Change
- Making Decisions
Technical Competencies:
- Customer Understanding ( Consumer Banking)
- Economic Capital Management
- Heart of Customer Experience
- Product and Services Knowledge
- Risk Identification
- Risk Management
- Risk/ Reward Thinking